Modlily vs Zulily
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Customers like
- That its cheap 14
- Price 8
- Photographs of the products 8
- Look of clothes on ad 8
- Ease of searching through the site 5
Customers don't like
- Customer service67
- Product quality10
- Have no way of contacting anyone for refund7
- Delivery and service7
- Customer service unresponsive7
Products by Modlily
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Customers like
- Variety of products 14
- Website 6
- How their website looked 6
- That they have new items daily 5
- Prices 5
Customers don't like
- Long shipping time13
- Customer service12
- Exchange policy10
- Misinformation9
- Poor quality4
Products by Zulily
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Discussion
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You will be able to edit the text before publishing.Terms of Service
Similar experience here.Ordered a shirt that arrived stained.
Asked about returns, they offered me a choice of 10, 20, or 50% refund. Was told I could return it but I"d have to pay shipping, and was directed to a page with their vague return policy. I complained louder, they offered me 80% back.
I took it because for the extra few dollars it wasn't worth fighting anymore.Never do business with them
I WOULD NEVER BUY FROM THIS CHINESE COMPANY AGAIN....MERCHANDISE IS CRAP! RETURN POLICY IS A JOKE!
I had no problems with Zolily......BUT MODLILY IS A SCAM.......I WOULD NOT EVEN GIVE ONE STAR TO THESE CHEATERS,......WHAT A WAY TO DO BUSINESS.....I WILL NEVER BUY ANYTHING FROM CHINA.....EVER EVER EVER AGAIN. I AM OUT MY MONEY SO I GUESS THAT IS HOW CHINA WORKS WITH CHEAP LABOR & IT SHOWS IN THE CRAP THE ARE SELLING!
THE RETURN DEPARTMENT IS NONE EXISTENT.....COULD NEVER NEVER GET ANY HELP ONLINE......THEY SAY I NEVER ORDERED ANYTHING......USING MY EMAIL NO SUCH ACCOUNT....THEY SHOULD BE REPORTED TO BBB HERE IN THE UNITED STATES.......WE HAVE NO RECOURSE.....ITS TOTALLY DISCOURAGING THAT A COUNTRY IS SO DEPENDANT ON CHEATING US HERE IN USA........