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Modlily

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2575 TOTAL REVIEWS
  • $51.3K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 13
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Price 6
  • Ease of searching through the site 5

Customers don't like

  • Customer service24
  • Product quality8
  • Customer service unresponsive6
  • Timeliness of delivery6
  • Delivery and service6
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 739 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $158 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 13
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 4

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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