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Modlily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 2392 TOTAL REVIEWS
  • $41.9K CLAIMED LOSSES
  • $87 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 7
  • Photographs of the products 7
  • Clothing ads 5
  • Ease of searching through the site 5

Customers don't like

  • Customer service32
  • Product quality18
  • Delivery and service16
  • Poor customer service14
  • Sizes are completely off13
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 666 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $162 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Variety of items 4

Customers don't like

  • Misinformation22
  • Long shipping time19
  • Exchange policy15
  • Shipping time frame11
  • Poor quality of items7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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