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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2858 TOTAL REVIEWS
Rank
511 out of 2044
in Footwear and Clothing category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
406 reviews
1.5
380 reviews
1.5
312 reviews

Zulily

2.0
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 888 TOTAL REVIEWS
Rank
247 out of 2044
in Footwear and Clothing category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    27
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    04:00
  • ISSUES RESOLVED
    24%
Top Products and Services
2
97 reviews
1.8
86 reviews
1.7
48 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Modlily vs Zulily?

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Anonymous
#1559570

I ordered two tops from Modlilly in size medium. I could not get them on-they were so small.

I understand they are made in China and their sizing have to different. To return them they had to sent back to China and cost would have been very expensive. The co. told me I could keep them and they would return half of the cost.

I never received any money. I would recommend that noone ever order from them.

Anonymous
#1542274

Is there any difference between Zulily and Modlily? Aren't they the same people with a different name?

I ordered from Zulily and received a cheesy dress, months later, that didn't fit. After reading other reviews, I didn't bother trying to return it.

I always say "friends don't let friends order from Zulily". Cheap cheesy ill-fitting merchandise.

Anonymous
#1513727

I have ordered from Zulily with no problem. I ordered 4 items and 1 of them was on back order and I received it on the date they said I would.

The size was right and the quality was good. On the other hand MODLILY IS THE PITS. I ORDERED A BLOUSE FROM THEM AND IT WAS THE WRONG SIZE. I SENT IT BACK TO EXCHANGE IT AND HAVE NEVER RECEIVED THE BLOUSE OR CREDIT ON MY CREDIT CARD.

YOU CANNOT GET HELP FROM THE MESSAGES YOU SEND OR THEIR CHAT LINE. THIS COMPANY (MODLILY) IS A SCAM. I WILL BE FILING A COMPLAINT WITH THE BETTER BUSINESS HERE.

i HAVE MY ORDER NUMBER, TICKET NUMBER AND WHO I CHATTED WITH, BUT STILL HAVE NOT HEARD ANYTHING. I WOULD NOT ADVISE ANYONE TO ORDER FROM THIS SCAMMING COMPANY.

Anonymous
#1436698

Similar experience here. Ordered a shirt that arrived stained.

Asked about returns, they offered me a choice of 10, 20, or 50% refund. Was told I could return it but I"d have to pay shipping, and was directed to a page with their vague return policy. I complained louder, they offered me 80% back.

I took it because for the extra few dollars it wasn't worth fighting anymore. Never do business with them

Anonymous
#1400154

I WOULD NEVER BUY FROM THIS CHINESE COMPANY AGAIN....MERCHANDISE IS CRAP! RETURN POLICY IS A JOKE!

I had no problems with Zolily......BUT MODLILY IS A SCAM.......I WOULD NOT EVEN GIVE ONE STAR TO THESE CHEATERS,......WHAT A WAY TO DO BUSINESS.....I WILL NEVER BUY ANYTHING FROM CHINA.....EVER EVER EVER AGAIN. I AM OUT MY MONEY SO I GUESS THAT IS HOW CHINA WORKS WITH CHEAP LABOR & IT SHOWS IN THE CRAP THE ARE SELLING!

THE RETURN DEPARTMENT IS NONE EXISTENT.....COULD NEVER NEVER GET ANY HELP ONLINE......THEY SAY I NEVER ORDERED ANYTHING......USING MY EMAIL NO SUCH ACCOUNT....THEY SHOULD BE REPORTED TO BBB HERE IN THE UNITED STATES.......WE HAVE NO RECOURSE.....ITS TOTALLY DISCOURAGING THAT A COUNTRY IS SO DEPENDANT ON CHEATING US HERE IN USA........

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