PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Modlily and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Modlily
1.4
Zulily
2.1
Modlily
Zulily

Modlily and Zulily Overview

Total reviews 3253 1128
Company responses 0 0
Issues resolved 8 7

Modlily and Zulily Consumer Ratings

Rank
807 out of 2140 in Footwear and Clothing category
361 out of 2140 in Footwear and Clothing category
Customer service
548 in category
220 in category
Website
655 in category
322 in category
Exchange, Refund and Cancellation Policy
535 in category
307 in category
Diversity of Products or Services
678 in category
267 in category

Modlily and Zulily Rating Details

Customer service
1.1 (1475 reviews)
1.9 (428 reviews)
Reviewer's quote

...Its been 8 weeks and Im not happy with the poor customer service..

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...Poor customer service. Will not purchase anything from them again..

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Website
1.7 (1353 reviews)
2.6 (423 reviews)
Reviewer's quote

...The only reason I got on this website was the Only way I got a response..

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Ridiculous I can't even check order now, the website block me, definitely a good way to loose buisness!!!..

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Exchange, Refund and Cancellation Policy
1.1 (1324 reviews)
1.6 (399 reviews)
Reviewer's quote

...without any explanation, refund or communication. Please advise when I will receive product or REFUND. Peg Swartz..

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..." I have had damaged products that Zulily has freely given me a refund for. My granddaughter has enjoyed her clothing and shoes from Zulily. Right now, shipping is taking longer-remember Covid?..

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Diversity of Products or Services
1.6 (1162 reviews)
2.9 (360 reviews)
Reviewer's quote

...Trying to return these two products but having issues with website. It does not keep me signed in, Finally got to the point of getting return labels but it will now allow me to save the labels so I can print them from another printer. Frustrating, to say the least...

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...I've been a long customer of theirs and like their products but what's the point of buying if it never gets received!..

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Modlily and Zulily Pros and Cons

Pros
  • That its cheap
  • Look of clothes on ad
  • Price
  • Variety of products
  • Prices
  • How their website looked
Cons
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund
  • Customer service
  • Long shipping time
  • Exchange policy

Modlily and Zulily Most Positive Reviews

Top rated reviews
5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

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Modlily and Zulily Most Critical Reviews

Lowest rated reviews
1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

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Modlily and Zulily Latest Reviews

Recent published reviews
4

Zulily account was locked not due to Zulily. In my opinion it was locked by someone who made a mistake.....

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No votes

I have been waiting for a package, 304172**** since I placed my order on December 1 2020.I have been in contact with...

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3.8

I ordered the wrong size. I would like to return the product for the correct size and return the two shirts I received...

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4.7

Replacement is being sent, cant remember his name but seemed very nice and was very helpful.

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Modlily and Zulily Products and Services

Most reviewed product and services
  • Modlily Shipping Service (461 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)
  • Zulily Shipping Service (131 reviews)
  • Zulily Clothing (111 reviews)
  • Zulily Dress (53 reviews)