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Modlily

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2515 TOTAL REVIEWS
  • $45.3K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Ease of searching through the site 5
  • Price 5

Customers don't like

  • Customer service14
  • Product quality10
  • Poor customer service8
  • Customer service unresponsive7
  • Delivery and service7
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Zara

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 148 TOTAL REVIEWS
  • $11.1K CLAIMED LOSSES
  • $218 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Absolutely nothing 1
  • Good 1
  • Look of the product but never received it 1
  • Perfuems 1
  • Styles 1

Customers don't like

  • Refund policy5
  • Customer service4
  • Not caring about customer satisfaction4
  • Quality of stuff3
  • Serious lack of respect for us customers3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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