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Modlily

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2573 TOTAL REVIEWS
  • $51.2K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Price 6
  • Ease of searching through the site 5

Customers don't like

  • Customer service24
  • Product quality10
  • Customer service unresponsive7
  • Delivery and service7
  • Timeliness of delivery6
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Wolverine

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $3.9K CLAIMED LOSSES
  • $131 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Comfort 9
  • Look 6
  • Fit 4
  • I loved my wolverine boots 3
  • Price 2

Customers don't like

  • Soles crumbled on white carped2
  • Company policy on customer service2
  • Fact that the soles separated from the upper1
  • Quality1
  • Fact they started to tearing up1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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