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Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 2431 TOTAL REVIEWS
  • $43.3K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
Diversity of Products or Services
  • That its cheap 14
  • Look of clothes on ad 7
  • Photographs of the products 7
  • Ease of searching through the site 5
  • Price 5

Customers don't like

  • Customer service33
  • Product quality18
  • Delivery and service16
  • Poor customer service14
  • Sizes are completely off13
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White House Black Market

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $924 CLAIMED LOSSES
  • $71 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
Diversity of Products or Services
  • Discounts and coupons 2
  • I like the local stores 1

Customers don't like

  • Return policy3
  • Customer service2
  • Exchange policy2
  • Non return policy2
  • Unfriendly sales people1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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