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Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2558 TOTAL REVIEWS
  • $51K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Price 6
  • Ease of searching through the site 5

Customers don't like

  • Customer service14
  • Product quality10
  • Poor customer service8
  • Customer service unresponsive7
  • Delivery and service7
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White House Black Market

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $97 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Discounts and coupons 2
  • I like the local stores 1

Customers don't like

  • Unfriendly sales people2
  • Returns2
  • How much time i wasted1
  • Spent large amount and feel taken1
  • Policy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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