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Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2716 TOTAL REVIEWS
  • $54.1K CLAIMED LOSSES
  • $91 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • That its cheap 14
  • Price 8
  • Photographs of the products 8
  • Look of clothes on ad 8
  • Ease of searching through the site 5

Customers don't like

  • Customer service70
  • Product quality10
  • Delivery and service7
  • Customer service unresponsive7
  • Way they handled my complaint6
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White House Black Market

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $92 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Discounts and coupons 2
  • I like the local stores 1
  • Being waited on by friendly helpful staff 1

Customers don't like

  • Customer service4
  • Unfriendly sales people2
  • Returns2
  • Website1
  • Spent large amount and feel taken1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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