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Modlily

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2709 TOTAL REVIEWS
  • $54K CLAIMED LOSSES
  • $91 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • That its cheap 14
  • Price 8
  • Photographs of the products 8
  • Look of clothes on ad 8
  • Ease of searching through the site 5

Customers don't like

  • Customer service70
  • Product quality10
  • Delivery and service7
  • Customer service unresponsive7
  • Way they handled my complaint6
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Uniqlo

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $103 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Design 2
  • Assistant on the shop floor 2
  • Uniqlo 1
  • I like their clother which are good quality and value for money 1
  • Greeters 1

Customers don't like

  • Service3
  • Dismissive attitude by staff and lack of desire to help3
  • Customer service3
  • Bad staff attitude2
  • Refund policy misleading1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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