PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tommy Hilfiger and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tommy Hilfiger

Tommy Hilfiger and Modlily Overview

Total reviews
Company responses
Issues resolved

Modlily was first mentioned on PissedConsumer on Feb 27, 2015 and since then this brand received 3097 reviews. It is 3005 reviews more than Tommy Hilfiger received since Feb 22, 2012.

Tommy Hilfiger and Modlily Consumer Ratings

6 out of 200 in Fashion category
595 out of 2463 in Footwear and Clothing category
Customer service
4 in category
430 in category
8 in category
501 in category
Product or Service Quality
2 in category
427 in category

Tommy Hilfiger and Modlily Rating Details

Customer service
1.5 (33 reviews)
1.1 (1437 reviews)
Reviewer's quote

Wow, this store is famous for BAD customer service. The woman asked us to leave the store only because my husband left his jacket on a corner of the display table when he was trying on a jacket. This woman said we are not allowed to put things on their table, it's store policy, when my husband...


...The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again..

Theresa B
2.3 (30 reviews)
1.7 (1325 reviews)
Reviewer's quote

I tried contacting the company that manufactured , and nobody picks the phone, and they have kept a one liner description on their website to get the service, and is not very user friendly. Post this experince, i will never encourage any one to buy Tommy watches, because if the watch develops a...


...I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)..

Dianne E
Product or Service Quality
2.1 (28 reviews)
1.3 (1110 reviews)
Reviewer's quote

I purchased a shirt on line. The shirt was not acceptable - I returned it using the provided return label. Tracking number shows they received the item back, which they acknowledge, however, the company never issued a refund. I filed a dispute with PayPal - The company says they received the item...


Returned bathing suit, I ordered Xlarge tried it on too large, Put it right back in envelope and returned it. Then I said send me same style only in Large size. They have not returned my money or sent me a Large size swimming suit.


Tommy Hilfiger and Modlily Pros and Cons

  • Watch
  • Female employees in women store
  • That its cheap
  • Look of clothes on ad
  • Price
  • Horrible customer service
  • Really bad warehouse system
  • Bad service
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Tommy Hilfiger and Modlily Most Positive Reviews

Top rated reviews

I purchased a men's watch from a duty free Shop in Texas on April 10th of 2015. About a month ago I dropped the watch...


ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

Tommy Hilfiger and Modlily Most Critical Reviews

Lowest rated reviews

I placed an order online at Tommy.com for a duvet SET (one duvet cover and 2 shams), and then immediately realized the d...


Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

Tommy Hilfiger and Modlily Latest Reviews

Recent published reviews

I have recently purchased a Tommy Hilfiger packable lightweight premium down blend jacket. It is a nice jacket. It has...

Read all 92 reviews

I placed and order and my bank refused. To pay because they thought someone else was using my credit card. I informed...

Read all 3097 reviews

Tommy Hilfiger and Modlily Products and Services

Most reviewed product and services
  • Tommy Hilfiger Customer Care (12 reviews)
  • Tommy Hilfiger Website (8 reviews)
  • Tommy Hilfiger Jacket (6 reviews)
  • Modlily Shipping Service (451 reviews)
  • Modlily Dress (432 reviews)
  • Modlily Swimsuit (340 reviews)