PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TBdress and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TBdress
Modlily

TBdress and Modlily Overview

Total reviews
1088
3236
Company responses
0
0
Issues resolved
27
8

TBdress and Modlily Consumer Ratings

Rank
626 out of 2061 in Footwear and Clothing category
720 out of 2061 in Footwear and Clothing category
Customer service
447 in category
495 in category
Website
505 in category
569 in category
Exchange, Refund and Cancellation Policy
413 in category
460 in category
Product or Service Quality
469 in category
513 in category

TBdress and Modlily Rating Details

Customer service
1.2 (443 reviews)
1.1 (1471 reviews)
Reviewer's quote

...Lousy customer service. Phone number located in Poland..

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...Its been 8 weeks and Im not happy with the poor customer service..

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Website
2 (434 reviews)
1.7 (1350 reviews)
Reviewer's quote

I ordered a jacket from the website in January 2020, after a few weeks I was told it would be here in a week after 6 weeks they refused to give me tracking info refused a refund as the package was in transit...

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...The only reason I got on this website was the Only way I got a response..

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Exchange, Refund and Cancellation Policy
1.2 (413 reviews)
1.1 (1322 reviews)
Reviewer's quote

I have never received my items I paid for and they acknowledge i haven't received the items and will not refund my money. DONT EVER BUY ANY PRODUCTS FROM THIS COMPANY..

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...Once they received it back they stated something was wrong with it and they would not exchange it. Now Im out 40$. you cannot call them to speak with someone, and there live chat is just a guided pick your complaint from the drop down menu BS..

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Product or Service Quality
1.4 (411 reviews)
1.3 (1140 reviews)
Reviewer's quote

I ordered a black dress from their website and as soon as it arrived, the picture on the website representing this product did not resemble the merchandise I received at all. And there were clear manufacturing flaws with this dress for sure. Not only that the dress measurements were way off (they...

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...Poor quality. No shipping receipt or return label. This company is ripping people off..

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TBdress and Modlily Pros and Cons

Pros
  • Cute dresses
  • I like the designs
  • Cheap prices
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Horrible customer service
  • Unable to receive refund
  • Poor quality
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

TBdress and Modlily Most Positive Reviews

Top rated reviews
5

Good day to you and the rest of staffs. My name is Miss Joan Shurland, one of your over seas customer. I brought a...

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5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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5

i need a phone number for the company need to order a dress and do u all customoized dresses...

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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TBdress and Modlily Most Critical Reviews

Lowest rated reviews
1

Don't use this site! I went against the warnings and did, figuring how bad can it be? Let me tell you.

I ordered a dre...

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1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

I have submitted an order for two. Coats back on Nov 30,2014.And would like somebody to call me order number...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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TBdress and Modlily Latest Reviews

Recent published reviews
No votes

I HAVE Messaged You all SEVERAL TIMES ABOUT MY ORDER AND NO RESPONSE. MY ORDER WAS FOR A SPECIAL OCCASION. BUT THE...

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2.8

I just need to return product

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No votes

My order will not process

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No votes

saw a review clothes run small so I ordered a medium and they are to big and would like to return them and how do I go...

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TBdress and Modlily Products and Services

Most reviewed product and services
  • Tbdress Dress (320 reviews)
  • Tbdress Shipping Service (205 reviews)
  • Tbdress Customer Care (39 reviews)
  • Modlily Shipping Service (460 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)