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Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2533 TOTAL REVIEWS
  • $50.3K CLAIMED LOSSES
  • $94 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Ease of searching through the site 5
  • Price 5

Customers don't like

  • Customer service14
  • Product quality10
  • Poor customer service8
  • Customer service unresponsive7
  • Delivery and service7
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Sneaker Villa

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $559 CLAIMED LOSSES
  • $140 AVERAGE LOSS
2.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers

No items

Customers don't like

  • Pay for returns1
  • Poor customer service1
  • Product delivered was wrong1
  • Return policy rude employee1
  • Workers making fun of me1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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MS. Chiana
Chicago, Illinois, United States #1257695

I Had a Horrible experience at villa (Chatham Village) 712 E 87th Street store#64 The Associate name is Jessica Smith 12/15/2016.I went to purchase more than just a jacket but after encountering her Ignorance I decided against it!

She never spoke to me nor greeted me, nor did she even make eye contact with me! I was asking her a question and she Totally Ignored Me! She the most Rudest Ignorant person I've ever met in retail in my life!

AND when I was leaving she never said Thank you, Happy Holidays or anything!I'm Very upset about my experience to the point that I'll never Shop there Again!!!!!!!!