PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Modlily and Sneaker Villa Sports as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Modlily
Sneaker Villa Sports

Modlily and Sneaker Villa Sports Overview

Total reviews
3097
46
Company responses
0
0
Issues resolved
7
1

Modlily was first mentioned on PissedConsumer on Feb 27, 2015 and since then this brand received 3097 reviews. It is 3051 reviews more than Sneaker Villa Sports received since Apr 12, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Sneaker Villa Sports customer support team than with Modlily customer service.

Modlily and Sneaker Villa Sports Consumer Ratings

Rank
595 out of 2471 in Footwear and Clothing category
193 out of 2471 in Footwear and Clothing category
Customer service
427 in category
112 in category
Website
499 in category
206 in category
Exchange, Refund and Cancellation Policy
390 in category
90 in category

According to consumer ratings and reviews, Sneaker Villa Sports ranks 402 points higher in the Footwear and Clothing category than Modlily. People gave Modlily 1.1 stars for Customer service criterion in Footwear and Clothing category and it is 485 points higher than the worst rated brand in this category. At the same time, Sneaker Villa Sports was rated 2.5 stars for Customer service criterion in this category and it is 800 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Sneaker Villa Sports has a higher rating than Modlily. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Modlily 1.1 stars and it is 57% greater than other in category. Sneaker Villa Sports however was rated 2.6 stars and it is 90% greater than other in category.

Modlily and Sneaker Villa Sports Rating Details

Customer service
1.1 (1437 reviews)
2.5 (22 reviews)
Reviewer's quote

...The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again..

Theresa B

Bought a shirt here tried to return with receipt in good condition the return policy doesn’t let you return with debit credit card with is terrible for customer service in store policy I will never shop here again going back to foot locker better customer service and policy is great on return with...

PissedConsumer1292479
Website
1.7 (1325 reviews)
2.8 (19 reviews)
Reviewer's quote

...I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)..

Dianne E

I've shopped with Sneaker Villa for years and have always had good experiences, whether it was at one of several store locations or online, up until now. I was able ordered 2 pair of Jordan 11s for my son and I on Dec. 8, 2018 which was release. As usual for big online releases, you have to wait in...

Milton W
Exchange, Refund and Cancellation Policy
1.1 (1293 reviews)
2.6 (17 reviews)
Reviewer's quote

asked for a exchange of size and NO HELP..

Ruth A

Fast shipping and great to work with!

PissedConsumer1022427

Modlily and Sneaker Villa Sports Pros and Cons

Pros
  • That its cheap
  • Look of clothes on ad
  • Price
No votes
Cons
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund
  • Workers making fun of me
  • Return policy rude employee
  • Product delivered was wrong

Modlily and Sneaker Villa Sports Most Positive Reviews

Top rated reviews
5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

5

I loved the fast shipping and the shoe i will be ordering again soon

Modlily and Sneaker Villa Sports Most Critical Reviews

Lowest rated reviews
1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

1

Do not order from Villa.com. Ruined my son's 10th birthday. I ordered 2 pairs of shoes and they left a message from a...

Modlily and Sneaker Villa Sports Latest Reviews

Recent published reviews

I placed and order and my bank refused. To pay because they thought someone else was using my credit card. I informed...

Read all 3097 reviews
1

I've shopped with Sneaker Villa for years and have always had good experiences, whether it was at one of several store...

Read all 46 reviews

Modlily and Sneaker Villa Sports Products and Services

Most reviewed product and services
  • Modlily Shipping Service (451 reviews)
  • Modlily Dress (432 reviews)
  • Modlily Swimsuit (340 reviews)
  • Sneaker Villa Sports Customer Care (9 reviews)
  • Sneaker Villa Sports Shipping Service (7 reviews)