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Modlily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 2288 TOTAL REVIEWS
  • $38.9K CLAIMED LOSSES
  • $88 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Photographs of the products 7
  • Ease of searching through the site 5
  • Look of clothes on ad 5
  • Price 4

Customers don't like

  • Customer service29
  • Delivery and service16
  • Product quality16
  • Have no way of contacting anyone for refund13
  • Poor customer service13
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Shoebuy

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $63 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Agent on the phone was nice 1

Customers don't like

  • Return policy8
  • Lousy customer service8
  • Hidden cost restock fee that no one mentioned5
  • Refund policy5
  • New return policy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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