PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Modlily and Rotita as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Modlily
Rotita

Modlily and Rotita Overview

Total reviews 3239 679
Company responses 0 0
Issues resolved 8 0

Modlily and Rotita Consumer Ratings

Rank
742 out of 2097 in Footwear and Clothing category
586 out of 2097 in Footwear and Clothing category
Customer service
499 in category
398 in category
Website
586 in category
562 in category
Exchange, Refund and Cancellation Policy
480 in category
430 in category
Diversity of Products or Services
615 in category
536 in category

Modlily and Rotita Rating Details

Customer service
1.1 (1471 reviews)
1.3 (200 reviews)
Reviewer's quote

...Its been 8 weeks and Im not happy with the poor customer service..

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...I contacted customer service and they said it would take a few more weeks because of the coronavirus. I got the package the next day. Apparently they have no way of tracking their packages..

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Website
1.7 (1350 reviews)
1.8 (183 reviews)
Reviewer's quote

...The only reason I got on this website was the Only way I got a response..

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...The website is appealing, but they are basically crooks! The top I ordered came from Vietnam wadded up in a small pkg. No statement inside, no instructions for return! The sleeves were made for Twiggy so I tried to return it. No return address and online info was a complete goose chase...

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Exchange, Refund and Cancellation Policy
1.1 (1323 reviews)
1.2 (181 reviews)
Reviewer's quote

...without any explanation, refund or communication. Please advise when I will receive product or REFUND. Peg Swartz..

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...This company does not issue refunds even when you follow a very cumbersome refund policy. They don't credit your account. Customer service is the worst, as they don't speak English...

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Diversity of Products or Services
1.6 (1160 reviews)
2 (149 reviews)
Reviewer's quote

...Trying to return these two products but having issues with website. It does not keep me signed in, Finally got to the point of getting return labels but it will now allow me to save the labels so I can print them from another printer. Frustrating, to say the least...

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...They have nice products at a reasonable price..

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Modlily and Rotita Pros and Cons

Pros
  • That its cheap
  • Look of clothes on ad
  • Price
  • Very unsatisfactory
  • Way the clothing looked online in photos
  • Clothes look nice
Cons
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund
  • Inability to reach you
  • Terrible customer service
  • Sizing not true to usa size not an actual fit

Modlily and Rotita Most Positive Reviews

Top rated reviews
5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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5

My order of 5/22/18 still has not cleared. Please try again. I want this dress for a reunion later in August. PLEASE...

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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5

I just received one of the five items but it was the fourth one. Where are items 1 2 3 & 5. I was so excited when i saw...

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Modlily and Rotita Most Critical Reviews

Lowest rated reviews
1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

I have unsubscribed 5 times and left messages to remove me from their mailing list. They say they have. Then 3 days...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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1

I bought 3 bathing suits in all different sizes and none of them fit. I have been trying for 4 days now to get someone...

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Modlily and Rotita Latest Reviews

Recent published reviews
No votes

I ordered 3 tops and I am not satisfied with them. I need a return label so that I can return them. My name is Theresa...

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1.1

Sadly their styles are very nice in the photo online. The true downfall is the product is cheaply made! Cheap material....

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1

I ordered a tankini swimsuit in late June, 2020. My debit card was charged $35.09 on June 29, 2020. As of today, August...

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No votes

Placed an order a week ago. Haven't received any information on shipping. Stephanie Smith... smithstephanie173@gmail.com

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Modlily and Rotita Products and Services

Most reviewed product and services
  • Modlily Shipping Service (461 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)
  • Rotita Shipping Service (165 reviews)
  • Rotita Customer Care (153 reviews)
  • Rotita Account (15 reviews)