PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ross Dress For Less and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ross Dress For Less
Modlily

Ross Dress For Less and Modlily Overview

Total reviews 884 3238
Company responses 0 0
Issues resolved 10 8

Ross Dress For Less and Modlily Consumer Ratings

Rank
235 out of 2105 in Footwear and Clothing category
747 out of 2105 in Footwear and Clothing category
Customer service
334 in category
No votes
Location
92 in category
No votes
Value for money
97 in category
No votes
Product or Service Quality
175 in category
No votes

Ross Dress For Less and Modlily Rating Details

Customer service
1.4 (406 reviews)
No votes
Reviewer's quote

...*** ROSS Stores Bad Customer service and management somebody better look into this comment so something could be done..

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...Its been 8 weeks and Im not happy with the poor customer service..

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Location
3 (344 reviews)
No votes
Reviewer's quote

I went today to the store at the phoniex az 85044 location return policy changed! very rude two ladies the first one her name is Jolle and she is very rude i want do return without recipt because i have the credit card i bought with and it has been only 2 days ago i did bought those items. she...

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The tracking number for the items does not work when I attempt to track the items location nor has Modlily offered to assist me in locating the items. Modlily has not responded concerning the location of the items nor have they refunded my money. I would advise anyone who may be considering...

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Value for money
3.2 (339 reviews)
No votes
Reviewer's quote

Rude Cashier. She (Mia) @ the Memphis 38016 location shouldn't be working in retail if she doesn't understand what customer service is even if she is just standing behind the register checking out people. The "Attitude" she shows towards me is just inexcusable. How can you be mean to shoppers who...

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When I asked to be reimbursed my money I was told that they could not reimburse me because the order had already been sent but that I can deny the order when received an that once they get the return they would reimburse me. How can I return an item that I have not even received and they kept my...

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Product or Service Quality
2.5 (334 reviews)
No votes
Reviewer's quote

The Worst customer service ever I saw in my life ever..

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...Poor quality. No shipping receipt or return label. This company is ripping people off..

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Ross Dress For Less and Modlily Pros and Cons

Pros
  • Affordable prices
  • Always find something i like when i go
  • Price
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Poor customer service
  • Unprofessionalism of management and hiring staff
  • Received no apology
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Ross Dress For Less and Modlily Most Positive Reviews

Top rated reviews
5

Absolutely a horrible experience. The General Manager Reiginald refused to cooperate with my wife in helping her open...

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5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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5

It is a recurring theme, business are often allergic to making money. I went to Ross on Hwy 6 @ F.M. 529 in the Houston...

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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Ross Dress For Less and Modlily Most Critical Reviews

Lowest rated reviews
1

Work their along time and CEO makes all the money while the workers can pay their bills with no raise. And no hour for...

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1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

My husband bought me a set of pots and pans to work with our inferred stove. We tried them with no success!! Took them...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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Ross Dress For Less and Modlily Latest Reviews

Recent published reviews
1.5

i injured my foot at home and had a customer complained about me sitting down amd me not doing my work which is a lie...

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No votes

I ordered 3 tops and I am not satisfied with them. I need a return label so that I can return them. My name is Theresa...

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No votes

I had a special trip to Oceanside and visited the Oceanside Ross (Store #1569) on Friday September 18th, which is a litt...

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1

I ordered a tankini swimsuit in late June, 2020. My debit card was charged $35.09 on June 29, 2020. As of today, August...

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Ross Dress For Less and Modlily Products and Services

Most reviewed product and services
  • Ross Dress For Less Customer Care (188 reviews)
  • Ross Dress For Less Manager (163 reviews)
  • Ross Dress For Less Cashier (80 reviews)
  • Modlily Shipping Service (461 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)