PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ross Dress For Less and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ross Dress For Less
Modlily

Ross Dress For Less and Modlily Overview

Total reviews
781
3098
Company responses
0
0
Issues resolved
10
7

Modlily was first mentioned on PissedConsumer on Feb 27, 2015 and since then this brand received 3098 reviews. It is 2317 reviews more than Ross Dress For Less received since May 10, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ross Dress For Less customer support team than with Modlily customer service.

Ross Dress For Less and Modlily Consumer Ratings

Rank
178 out of 2474 in Footwear and Clothing category
597 out of 2474 in Footwear and Clothing category
Customer service
281 in category
426 in category
Staff
306 in category
412 in category
Location
72 in category
380 in category

According to consumer ratings and reviews, Ross Dress For Less ranks 419 points higher in the Footwear and Clothing category than Modlily. People gave Ross Dress For Less 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 634 points higher than the worst rated brand in this category. At the same time, Modlily was rated 1.1 stars for Customer service criterion in this category and it is 489 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Ross Dress For Less has a higher rating than Modlily. Regarding Location criterion, consumers gave Ross Dress For Less 3.1 stars and it is 92% greater than other in category. Modlily however was rated 1.1 stars and it is 58% greater than other in category.

Ross Dress For Less and Modlily Rating Details

Customer service
1.5 (365 reviews)
1.1 (1437 reviews)
Reviewer's quote

...Bystanders customer start turning around looking at the chaos. I asked her why is she screaming she says well you don’t understand. How am I going to understand when you just point to the men’s fitting room there is no explanation what’s so ever...

Kawan

...The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again..

Theresa B
Staff
1.5 (347 reviews)
1.1 (1077 reviews)
Reviewer's quote

...The first one i went to had friendly staff willing to help. But didnt find what i was looking for...

Gordy

...This is your Incident ID:T7841333183, Our customer support staff will reply you as soon as possible. " I had neveer heard from them again. That was over 4 months ago and still have not received word or credit...

Jeanne
Location
3.1 (305 reviews)
1.1 (1130 reviews)
Reviewer's quote

I was shopping at your benning road location and was very uncomfortable when a couple of guys came in with duffle bags and started stuffing their bags with items and walked right out of the door...

PissedConsumer1721354

The tracking number for the items does not work when I attempt to track the items location nor has Modlily offered to assist me in locating the items. Modlily has not responded concerning the location of the items nor have they refunded my money. I would advise anyone who may be considering...

PissedConsumer980130

Ross Dress For Less and Modlily Pros and Cons

Pros
  • Affordable prices
  • Always find something i like when i go
  • Low prices
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Poor customer service
  • Unprofessionalism of management and hiring staff
  • Service
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Ross Dress For Less and Modlily Most Positive Reviews

Top rated reviews
5

Absolutely a horrible experience. The General Manager Reiginald refused to cooperate with my wife in helping her open...

5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

Ross Dress For Less and Modlily Most Critical Reviews

Lowest rated reviews
1

Work their along time and CEO makes all the money while the workers can pay their bills with no raise. And no hour for...

1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

Ross Dress For Less and Modlily Latest Reviews

Recent published reviews

I was just at ross in twin and the girl working there her badge said her name was makayla. She was using foul language...

Read all 781 reviews

Items are beautiful in photo. On arrival. Poorest quality and fit. Shame on them. No invoice in package. Hard return.

Read all 3098 reviews

Ross Dress For Less and Modlily Products and Services

Most reviewed product and services
  • Ross Dress For Less Customer Care (179 reviews)
  • Ross Dress For Less Manager (157 reviews)
  • Ross Dress For Less Cashier (70 reviews)
  • Modlily Shipping Service (451 reviews)
  • Modlily Dress (432 reviews)
  • Modlily Swimsuit (340 reviews)