PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosewe and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosewe
Modlily

Rosewe and Modlily Overview

Total reviews
1820
3236
Company responses
0
0
Issues resolved
9
8

Rosewe and Modlily Consumer Ratings

Rank
666 out of 2060 in Footwear and Clothing category
719 out of 2060 in Footwear and Clothing category
Customer service
477 in category
499 in category
Website
565 in category
574 in category
Exchange, Refund and Cancellation Policy
434 in category
464 in category
Diversity of Products or Services
633 in category
608 in category

Rosewe and Modlily Rating Details

Customer service
1.1 (721 reviews)
1.1 (1471 reviews)
Reviewer's quote

Shipping is late, very late, cannot contact them for customer service..

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...Its been 8 weeks and Im not happy with the poor customer service..

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Website
1.8 (672 reviews)
1.7 (1350 reviews)
Reviewer's quote

...The item, a bathing suit, was what was shown on the website and shipping time was acceptable. As seems to be the common theme with these companies, the sizing was off and I'd planned to return the item. The company instead refunded me 100% of my payment (minus 3...

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...The only reason I got on this website was the Only way I got a response..

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Exchange, Refund and Cancellation Policy
1.1 (652 reviews)
1.1 (1322 reviews)
Reviewer's quote

i have been ordering clothes and they were just been delivered nicely to my address,this time i ordered again my parcel were cancelled with no reward saying they cant send to BOX NO i don't know why ,could u kindly process my goods if not i need refund..

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...Once they received it back they stated something was wrong with it and they would not exchange it. Now Im out 40$. you cannot call them to speak with someone, and there live chat is just a guided pick your complaint from the drop down menu BS..

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Diversity of Products or Services
1.5 (602 reviews)
1.6 (1160 reviews)
Reviewer's quote

...00 to fix their problem n sending out less than curtain quality products. I spent $175. 00 on my purchase so why should i pay as much to exchange them...

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...Trying to return these two products but having issues with website. It does not keep me signed in, Finally got to the point of getting return labels but it will now allow me to save the labels so I can print them from another printer. Frustrating, to say the least...

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Rosewe and Modlily Pros and Cons

Pros
  • Very disatisfied
  • Never received
  • I want the dress that was ordered
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Poor customer service
  • Very poor service
  • Cannot return
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Rosewe and Modlily Most Positive Reviews

Top rated reviews
5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

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5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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5

I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my...

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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Rosewe and Modlily Most Critical Reviews

Lowest rated reviews
1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

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1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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Rosewe and Modlily Latest Reviews

Recent published reviews
No votes

I made an order on the 30/05/20 via papal1. Hot European and night clown slim fit hip, double colour dress -£21.002...

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2.8

I just need to return product

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No votes

I ordered 3 dresses on the 30/05/20 via papal but nothing as been received as yet.1. Hot European and night clown slim...

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No votes

saw a review clothes run small so I ordered a medium and they are to big and would like to return them and how do I go...

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Rosewe and Modlily Products and Services

Most reviewed product and services
  • Rosewe Shipping Service (306 reviews)
  • Rosewe Dress (279 reviews)
  • Rosewe Clothing (159 reviews)
  • Modlily Shipping Service (460 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)