PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosewe and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosewe
Modlily

Rosewe and Modlily Overview

Total reviews
1714
3108
Company responses
0
0
Issues resolved
8
7

Modlily was first mentioned on PissedConsumer on Feb 27, 2015 and since then this brand received 3108 reviews. It is 1394 reviews more than Rosewe received since Sep 23, 2014. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Rosewe customer support team and Modlily customer service.

Rosewe and Modlily Consumer Ratings

Rank
565 out of 2293 in Footwear and Clothing category
613 out of 2293 in Footwear and Clothing category
Customer service
423 in category
439 in category
Website
512 in category
522 in category
Exchange, Refund and Cancellation Policy
391 in category
406 in category

According to consumer ratings and reviews, Rosewe ranks 48 points higher in the Footwear and Clothing category than Modlily. People gave Rosewe 1.1 stars for Customer service criterion in Footwear and Clothing category and it is 534 points higher than the worst rated brand in this category. At the same time, Modlily was rated 1.1 stars for Customer service criterion in this category and it is 518 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Rosewe has a higher rating than Modlily. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Rosewe 1.1 stars and it is 59% greater than other in category. Modlily however was rated 1.1 stars and it is 58% greater than other in category.

Rosewe and Modlily Rating Details

Customer service
1.1 (699 reviews)
1.1 (1439 reviews)
Reviewer's quote

Fake customer service spouting empty platitudes about being in contact with shipping company and order will be on the way - and then nothing happens - and their next reply is a paste of same response! Also had my credit card skimmed for hundreds of dollars after just one purchase with this company....

Bliss V

...The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again..

Theresa B
Website
1.8 (655 reviews)
1.7 (1326 reviews)
Reviewer's quote

Ordered three items, appalling condition, cheap, nasty. Paid for speedy delivery, took two weeks and still waiting on items.Want to return them but can't even get on their website!

Samantha G

...I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)..

Dianne E
Exchange, Refund and Cancellation Policy
1.1 (634 reviews)
1.1 (1296 reviews)
Reviewer's quote

...I returned it (in perfect condition) and they claimed that it was returned damaged and that they could only offer a partial refund. What a SCAM!!!..

Staley

...Also, read the fine line on their return policy. You seem to have to pay for it..

Stephone

Rosewe and Modlily Pros and Cons

Pros
  • Very disatisfied
  • Prices
  • What the dress looked like
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Poor customer service
  • Very poor service
  • Cannot return
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Rosewe and Modlily Most Positive Reviews

Top rated reviews
5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

Rosewe and Modlily Most Critical Reviews

Lowest rated reviews
1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

Rosewe and Modlily Latest Reviews

Recent published reviews

I need my refund or my order delivered

Read all 1714 reviews

More and more emails, more and more adds on my computer. This makes me want to never deal with Modlilly ever again.

Read all 3108 reviews

Rosewe and Modlily Products and Services

Most reviewed product and services
  • Rosewe Dress (275 reviews)
  • Rosewe Shipping Service (270 reviews)
  • Rosewe Clothing (158 reviews)
  • Modlily Shipping Service (453 reviews)
  • Modlily Dress (432 reviews)
  • Modlily Swimsuit (341 reviews)