PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Modlily and Rosewe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Modlily
Rosewe

Modlily and Rosewe Overview

Total reviews
3097
1694
Company responses
0
0
Issues resolved
7
7

Modlily was first mentioned on PissedConsumer on Feb 27, 2015 and since then this brand received 3097 reviews. It is 1403 reviews more than Rosewe received since Sep 23, 2014. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Modlily customer support team and Rosewe customer service.

Modlily and Rosewe Consumer Ratings

Rank
596 out of 2465 in Footwear and Clothing category
547 out of 2465 in Footwear and Clothing category
Customer service
421 in category
403 in category
Website
494 in category
486 in category
Exchange, Refund and Cancellation Policy
383 in category
371 in category

According to consumer ratings and reviews, Rosewe ranks 49 points higher in the Footwear and Clothing category than Modlily. People gave Modlily 1.1 stars for Customer service criterion in Footwear and Clothing category and it is 485 points higher than the worst rated brand in this category. At the same time, Rosewe was rated 1.1 stars for Customer service criterion in this category and it is 503 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Rosewe has a higher rating than Modlily. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Modlily 1.1 stars and it is 58% greater than other in category. Rosewe however was rated 1.1 stars and it is 59% greater than other in category.

Modlily and Rosewe Rating Details

Customer service
1.1 (1437 reviews)
1.1 (698 reviews)
Reviewer's quote

...The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again..

Theresa B

Fake customer service spouting empty platitudes about being in contact with shipping company and order will be on the way - and then nothing happens - and their next reply is a paste of same response! Also had my credit card skimmed for hundreds of dollars after just one purchase with this company....

Bliss V
Website
1.7 (1325 reviews)
1.8 (651 reviews)
Reviewer's quote

...I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)..

Dianne E

Ordered three items, appalling condition, cheap, nasty. Paid for speedy delivery, took two weeks and still waiting on items.Want to return them but can't even get on their website!

Samantha G
Exchange, Refund and Cancellation Policy
1.1 (1293 reviews)
1.1 (631 reviews)
Reviewer's quote

asked for a exchange of size and NO HELP..

Ruth A

...My dress is too small and want my full refund back into my Paypal account. I've e-mail your company but receive no response..

Mary J

Modlily and Rosewe Pros and Cons

Pros
  • That its cheap
  • Look of clothes on ad
  • Price
  • Very disatisfied
  • Prices
  • What the dress looked like
Cons
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund
  • Poor customer service
  • Very poor service
  • Cannot return

Modlily and Rosewe Most Positive Reviews

Top rated reviews
5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

Modlily and Rosewe Most Critical Reviews

Lowest rated reviews
1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

Modlily and Rosewe Latest Reviews

Recent published reviews

I placed and order and my bank refused. To pay because they thought someone else was using my credit card. I informed...

Read all 3097 reviews

Hey im order dress 3.12.19 and im buy fast delivery for 5 worki days and ist not come ist sende plese im go to my cotry...

Read all 1694 reviews

Modlily and Rosewe Products and Services

Most reviewed product and services
  • Modlily Shipping Service (451 reviews)
  • Modlily Dress (432 reviews)
  • Modlily Swimsuit (340 reviews)
  • Rosewe Dress (272 reviews)
  • Rosewe Shipping Service (267 reviews)
  • Rosewe Clothing (157 reviews)