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Modlily

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2742 TOTAL REVIEWS
  • $58.5K CLAIMED LOSSES
  • $96 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Price 8
  • Photographs of the products 8
  • Look of clothes on ad 8
  • Ease of searching through the site 5

Customers don't like

  • Customer service68
  • Product quality10
  • Have no way of contacting anyone for refund7
  • Delivery and service7
  • Customer service unresponsive7
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Rosegal

Footwear and Clothing
  • 11 ISSUES RESOLVED
  • 1522 TOTAL REVIEWS
  • $40.7K CLAIMED LOSSES
  • $104 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 21
  • Website 9
  • Pictures 6
  • Excellent price 6
  • Service 5

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing7
  • Horrible customer service6
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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