PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rainbow Shops and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rainbow Shops
Modlily

Rainbow Shops and Modlily Overview

Total reviews 539 3239
Company responses 0 0
Issues resolved 2 8

Rainbow Shops and Modlily Consumer Ratings

Rank
310 out of 2105 in Footwear and Clothing category
748 out of 2105 in Footwear and Clothing category
Customer service
315 in category
496 in category
Exchange, Refund and Cancellation Policy
225 in category
477 in category
Diversity of Products or Services
324 in category
610 in category
Product or Service Quality
220 in category
525 in category

Rainbow Shops and Modlily Rating Details

Customer service
1.5 (246 reviews)
1.1 (1471 reviews)
Reviewer's quote

...Contacted customer service and they were going look into it. I haven't heard anything. They don't answer their phone number...

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...Its been 8 weeks and Im not happy with the poor customer service..

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Exchange, Refund and Cancellation Policy
1.8 (213 reviews)
1.1 (1323 reviews)
Reviewer's quote

I asked associate about return policy before purchasing after purchased and realized it was to big. I returns it to the store within a hour and she told me I cant return it after I specifically asked about the return policy. She told me long as its before 7days and you have a receipt..

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...without any explanation, refund or communication. Please advise when I will receive product or REFUND. Peg Swartz..

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Diversity of Products or Services
2.5 (195 reviews)
1.6 (1160 reviews)
Reviewer's quote

...The prices are outstanding and customer services is great. The girls are great. They help me put outdits r Together...

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...Trying to return these two products but having issues with website. It does not keep me signed in, Finally got to the point of getting return labels but it will now allow me to save the labels so I can print them from another printer. Frustrating, to say the least...

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Product or Service Quality
2.2 (193 reviews)
1.3 (1140 reviews)
Reviewer's quote

Hi sir my order 10141 Rama and pink silk sarees but received other product light green sarees directed border please replace this product..

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...Poor quality. No shipping receipt or return label. This company is ripping people off..

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Rainbow Shops and Modlily Pros and Cons

Pros
  • Good deals on cute cheap stuff
  • Plus size idea but cheap quality made
  • Run around i got
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Customer sevice
  • Customer service
  • Manager acting rude to me
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Rainbow Shops and Modlily Most Positive Reviews

Top rated reviews
5

I placed n order on 5/28/15, I have'nt recieved my order, I'm told it's n route, so Q, Wheres my Package, why u not...

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5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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5

There worst customer service ever on a Sunday morning. The sales associated was rude, nasty and without cause. the...

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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Rainbow Shops and Modlily Most Critical Reviews

Lowest rated reviews
1

So today I decided to stop in a Rainbow Store in HAWTHORNE, NJ, JUST to check out some riding boots for the winter...

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1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

I tried to exchange my clothes for a bigger size I forgot my receipt but the clothes still had the tag on them the...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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Rainbow Shops and Modlily Latest Reviews

Recent published reviews
No votes

I received an item today and I would like to exchange it at one of the store s but there not any tags on the item

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No votes

I returned 3 suits over a month ago. Nothing in my account for return
Pls expedite ASAP.
Ticket #T7805626417

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1

I asked associate about return policy before purchasing after purchased and realized it was to big. I returns it to the...

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No votes

I ordered 3 tops and I am not satisfied with them. I need a return label so that I can return them. My name is Theresa...

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Rainbow Shops and Modlily Products and Services

Most reviewed product and services
  • Rainbow Shops Customer Care (102 reviews)
  • Rainbow Shops Manager (76 reviews)
  • Rainbow Shops Cashier (23 reviews)
  • Modlily Shipping Service (461 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)