PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rack Room Shoes and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rack Room Shoes
Modlily

Rack Room Shoes and Modlily Overview

Total reviews 93 3238
Company responses 0 0
Issues resolved 0 8

Rack Room Shoes and Modlily Consumer Ratings

Rank
390 out of 2101 in Footwear and Clothing category
745 out of 2101 in Footwear and Clothing category
Discounts and Special Offers
236 in category
No votes
Product or Service Quality
336 in category
No votes
Customer service
269 in category
No votes
Location
158 in category
No votes

Rack Room Shoes and Modlily Rating Details

Discounts and Special Offers
2.5 (43 reviews)
No votes
Reviewer's quote

Online order confusion from pickup store

Read full review

...They are fast at making refund offers. They will not take responsibility for their error..

Read full review
Product or Service Quality
1.9 (43 reviews)
No votes
Reviewer's quote

...from these people they are the worse I wish I would have read the reviews before ordering I was blinded by the sale DO NOT ORDER FROM THIS COMPANY customer service...

Read full review

...Poor quality. No shipping receipt or return label. This company is ripping people off..

Read full review
Customer service
1.6 (41 reviews)
No votes
Reviewer's quote

the shoes here are amazing! i bought a pair of adidas from here at a great and affordable price! they fit perfectly and their customer service is really helpful too. come see rack room shoes now! :y:..

Read full review

...Its been 8 weeks and Im not happy with the poor customer service..

Read full review
Location
2.8 (40 reviews)
No votes
Reviewer's quote

...Wow how rude and disrespectful!! I will not shop at this location again..

Read full review

The tracking number for the items does not work when I attempt to track the items location nor has Modlily offered to assist me in locating the items. Modlily has not responded concerning the location of the items nor have they refunded my money. I would advise anyone who may be considering...

Read full review

Rack Room Shoes and Modlily Pros and Cons

Pros
  • Selection of shoes
  • Shoes
  • Se resbalan
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Customer service
  • Customer care online is awful - product delivery is awful
  • Store manager
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Rack Room Shoes and Modlily Most Positive Reviews

Top rated reviews
5

Bought my kids all shoes for Xmas from Rackroom Shoes. Of course the one shoe that didn't fit was for the 50% off...

Read full review
5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

Read full review
5

Ordered on May 2nd 2020 received my order on May 6th 2020 ! Super fast shipping, and they were the right size and where...

Read full review
5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

Read full review

Rack Room Shoes and Modlily Most Critical Reviews

Lowest rated reviews
1

Avoid doing business with Rack Room Shoes. Their in-store associates were polite; however, their online "customer care...

Read full review
1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

Read full review
1

This company still practices slavery in San Antonio, Texas. If they could hit their staff, they would...If you are black...

Read full review
1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

Read full review

Rack Room Shoes and Modlily Latest Reviews

Recent published reviews
1.6

Online order confusion from pickup store

Read full review
No votes

I ordered 3 tops and I am not satisfied with them. I need a return label so that I can return them. My name is Theresa...

Read full review
1

I ordered and paid 34.20 for complete series of victorious and today dvds come in there's 6 white dvds not even legit...

Read full review
1

I ordered a tankini swimsuit in late June, 2020. My debit card was charged $35.09 on June 29, 2020. As of today, August...

Read full review

Rack Room Shoes and Modlily Products and Services

Most reviewed product and services
  • Rack Room Shoes Customer Care (23 reviews)
  • Rack Room Shoes Manager (13 reviews)
  • Rack Room Shoes Shipping Service (4 reviews)
  • Modlily Shipping Service (461 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)