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Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2531 TOTAL REVIEWS
  • $46.8K CLAIMED LOSSES
  • $88 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Ease of searching through the site 5
  • Price 5

Customers don't like

  • Customer service14
  • Product quality10
  • Poor customer service8
  • Customer service unresponsive7
  • Delivery and service7
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Rack Room Shoes

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $947 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
Discounts and Special Offers
  • Shoes 1

Customers don't like

  • Customer care online is awful - product delivery is awful1
  • Merchandise cred cr you the compa the money wit no shoes1
  • Return and exchange policy1
  • Store manager1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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John H

They both suck , so its hard to compare.But our trip to the store was awful.

Employee followed us around and stood there and watched us the whole time like we were going to steal something.

My wife needed help but was to insulted to ask so we just purchased what she needed and left without ever being asked if we needed anything are greeted period.Not going back even if the shoes are free.

John H
to John H Port Isabel, Texas, United States #1329248

Th as was at the rack room in BROWNSVILLE TX.