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Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 2291 TOTAL REVIEWS
  • $39K CLAIMED LOSSES
  • $88 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 7
  • Photographs of the products 7
  • Clothing ads 4
  • Ease of searching through the site 4

Customers don't like

  • Customer service29
  • Product quality18
  • Delivery and service14
  • Have no way of contacting anyone for refund12
  • That i still dont have my order11
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Promgirl

Footwear and Clothing
Has verified representatives
  • 0 ISSUES RESOLVED
  • 34 COMPANY RESPONSES
  • 118 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $274 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Previous purchases 3
  • Dress 3
  • Choice 2
  • Entire experience 2
  • Dresses looked nice online 2

Customers don't like

  • Customer service and return policy4
  • Return policy3
  • Customer service was absolutely the worst experience2
  • Return and exchange process2
  • Quality of most recent purchase2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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