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Modlily

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2511 TOTAL REVIEWS
  • $45.2K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Ease of searching through the site 5
  • Price 5

Customers don't like

  • Customer service14
  • Product quality10
  • Poor customer service8
  • Customer service unresponsive7
  • Delivery and service7
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Promgirl

Footwear and Clothing
Has verified representatives
  • 0 ISSUES RESOLVED
  • 48 COMPANY RESPONSES
  • 224 TOTAL REVIEWS
  • $8.2K CLAIMED LOSSES
  • $257 AVERAGE LOSS
4.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Entire experience 5
  • Dress 4
  • Dresses looked nice online 3
  • Previous purchases 3
  • Fast shipping 3

Customers don't like

  • Return policy2
  • Customer service2
  • Customer service was absolutely the worst experience2
  • Return and exchange process1
  • Talking to a brick wall re customer service officer morgan1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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