PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popjulia and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popjulia
Modlily

Popjulia and Modlily Overview

Total reviews
190
3214
Company responses
0
0
Issues resolved
1
8

Popjulia and Modlily Consumer Ratings

Rank
774 out of 2002 in Footwear and Clothing category
696 out of 2002 in Footwear and Clothing category
Delivery Service
492 in category
439 in category
Customer service
457 in category
486 in category
Product or Service Quality
519 in category
501 in category
Exchange, Refund and Cancellation Policy
463 in category
454 in category

Popjulia and Modlily Rating Details

Delivery Service
1.2 (94 reviews)
1.4 (1123 reviews)
Reviewer's quote

...Email, customer service, customer support, help desk,no success. I wonder if it exist..

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...Of course there is no one to talk to since they do not have phone service. The pathetic thing is that I ordered two more swimsuits that are supposed to be delivered today after a month long wait. I wonder what will be wrong with these..

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Customer service
1.2 (94 reviews)
1.1 (1464 reviews)
Reviewer's quote

...Today I received my first email response from their customer service; informing me that returns are expensive and lengthy as they're sent to China at owners expense. As an alternative they generously offer me a 15% cash refund for my items if I keep them. SERIOUSLY??! What a scam!..

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Customer service is TERRIBLE!! They continue to blame either the shipper or USPS. When I ask for the shipper contact info they ask me to wait 1-3 days while they contact the shipper. I DO NOT believe anything they say, I regularly ship and receive internationally and even during Covid have not had...

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Product or Service Quality
1.2 (92 reviews)
1.3 (1132 reviews)
Reviewer's quote

Don’t order from this website, the products you buy have nothing to do with the pictures (quality and design are the cheapest I have ever seen). No return you are simply losing your time energy and money. This company should be reported as a fraud..

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I ordered a product on May 7 it is now 20 days later and I have yet to see my product when tracking the shipment it updates just in a different city in Illinois and it always says awaiting USPS facility after contacting the post office giving them the tracking information they informed me that this...

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Exchange, Refund and Cancellation Policy
1 (89 reviews)
1.1 (1317 reviews)
Reviewer's quote

...Purchase via Paypal, trying to get refund from them, but they are a joke too. Even though I forwarded emails clearly showing Rosy Mori know that the items are sitting in Customs, Paypal is arguing we didn't send correct address on package. Unbelievable..

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...I never got the merchandise or a refund. Scam!..

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Popjulia and Modlily Pros and Cons

Pros
  • No positives for this company
  • Products and styles
  • Ease of ordering and delivery time
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Low quality of the dresses
  • Service
  • Terrible experience
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Popjulia and Modlily Most Positive Reviews

Top rated reviews
5

After seeing all bad reviews I was afraid of getting ripped off but I bought a pair of sandles came before said...

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5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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4.8

I ordered a pair of shoes and then got worried because of all the negative reviews I read but, I finally got my shoes....

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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Popjulia and Modlily Most Critical Reviews

Lowest rated reviews
1

Do NOT buy from Popjulia. Their China name for returns is Runfa Xu. Their product images are great. What they ship you...

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1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

Very poor quality items...spent $262.00 for these items. Two came in size I did not order....other items have not...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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Popjulia and Modlily Latest Reviews

Recent published reviews
1

Appalling and bad customer service especially in regard to returning goods and substandard items. Website looks...

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2

I place my order for a blouse on May 24th, it was received on 25th. payment was made thru pay pal before 27th. I have...

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No votes

Do not order from this company they are a scam I ordered tops for my daughter over a month ago they keep sending me an...

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No votes

Ordered a bathing suit May 30th and 6 weeks later no package. I checked shipping status and still says it is in...

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Popjulia and Modlily Products and Services

Most reviewed product and services
  • Popjulia Shipping Service (54 reviews)
  • Popjulia Customer Care (13 reviews)
  • Modlily Shipping Service (459 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (350 reviews)