PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popjulia and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popjulia
Modlily

Popjulia and Modlily Overview

Total reviews
184
3097
Company responses
0
0
Issues resolved
1
7

Modlily was first mentioned on PissedConsumer on Feb 27, 2015 and since then this brand received 3097 reviews. It is 2913 reviews more than Popjulia received since Nov 1, 2017. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Popjulia customer support team than with Modlily customer service.

Popjulia and Modlily Consumer Ratings

Rank
664 out of 2463 in Footwear and Clothing category
595 out of 2463 in Footwear and Clothing category
Delivery Service
421 in category
378 in category
Customer service
404 in category
432 in category
Product or Service Quality
445 in category
428 in category

According to consumer ratings and reviews, Modlily ranks 69 points higher in the Footwear and Clothing category than Popjulia. People gave Popjulia 1.2 stars for Delivery Service criterion in Footwear and Clothing category and it is 226 points higher than the worst rated brand in this category. At the same time, Modlily was rated 1.4 stars for Delivery Service criterion in this category and it is 269 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Popjulia has a higher rating than Modlily. Regarding Product or Service Quality criterion, consumers gave Popjulia 1.2 stars and it is 69% worse than other in category. Modlily however was rated 1.3 stars and it is 66% worse than other in category.

Popjulia and Modlily Rating Details

Delivery Service
1.2 (93 reviews)
1.4 (1091 reviews)
Reviewer's quote

This is my first time ordering and not happy with the delivery time. Sent email expressing my concerns and no response. No live person to speak with...

Carole E

Tried to return a blouse that was too small. I generated 2 return tickets and hace never heard anything more on how to return the blouseThis company is not customer friendly.I will NEVER order from them again. And I’m out of $35....

PissedConsumer1628717
Customer service
1.2 (94 reviews)
1.1 (1437 reviews)
Reviewer's quote

...Email, customer service, customer support, help desk,no success. I wonder if it exist..

Marie J

...The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again..

Theresa B
Product or Service Quality
1.2 (90 reviews)
1.3 (1110 reviews)
Reviewer's quote

I purchased the nifty short green boot. I put them on and had to cut off the right boot. The fuzzy lining broke loose from the sole and as I tried to pull my foot out the lining partially bunched up around the opening while still being attached to the front of the boot. I have never seen anything...

Amber

Returned bathing suit, I ordered Xlarge tried it on too large, Put it right back in envelope and returned it. Then I said send me same style only in Large size. They have not returned my money or sent me a Large size swimming suit.

PissedConsumer1670021

Popjulia and Modlily Pros and Cons

Pros
  • Products and styles
  • No positives for this company
  • Ease of ordering and delivery time
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Low quality of the dresses
  • Service
  • Terrible experience
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Popjulia and Modlily Most Positive Reviews

Top rated reviews
5

After seeing all bad reviews I was afraid of getting ripped off but I bought a pair of sandles came before said...

5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

Popjulia and Modlily Most Critical Reviews

Lowest rated reviews
1

Do NOT buy from Popjulia. Their China name for returns is Runfa Xu. Their product images are great. What they ship you...

1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

Popjulia and Modlily Latest Reviews

Recent published reviews
2.2

I placed an order on 11/24/2019 and still have no received my order. Can't get in touch to check on the order.

Read all 184 reviews

I placed and order and my bank refused. To pay because they thought someone else was using my credit card. I informed...

Read all 3097 reviews

Popjulia and Modlily Products and Services

Most reviewed product and services
  • Popjulia Shipping Service (52 reviews)
  • Popjulia Customer Care (12 reviews)
  • Modlily Shipping Service (451 reviews)
  • Modlily Dress (432 reviews)
  • Modlily Swimsuit (340 reviews)