PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popjulia and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popjulia
Modlily

Popjulia and Modlily Overview

Total reviews 190 3244
Company responses 0 0
Issues resolved 1 8

Popjulia and Modlily Consumer Ratings

Rank
844 out of 2133 in Footwear and Clothing category
764 out of 2133 in Footwear and Clothing category
Customer service
435 in category
468 in category
Delivery Service
486 in category
435 in category
Product or Service Quality
519 in category
503 in category
Exchange, Refund and Cancellation Policy
458 in category
450 in category

Popjulia and Modlily Rating Details

Customer service
1.2 (94 reviews)
1.1 (1471 reviews)
Reviewer's quote

...Email, customer service, customer support, help desk,no success. I wonder if it exist..

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...Its been 8 weeks and Im not happy with the poor customer service..

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Delivery Service
1.2 (94 reviews)
1.4 (1132 reviews)
Reviewer's quote

has my order return been processed yet? it was sent back on 3/22/2019 by the united states postal service, tracking number UH016908221US), seems like taking excessive time to credit my account. thanks for looking into this matter, Larry Kent..

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...I returned the top by United States Postal Service on 9/02/2020. Your instructions said to mail the return to the following: Habit Parcel, 371 Little Falls Rd. , Ste Unit 4, Cedar Grove, NJ 07009,USA, RMA #M10332**** The order was charged on my Visa card...

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Product or Service Quality
1.2 (92 reviews)
1.3 (1140 reviews)
Reviewer's quote

Don’t order from this website, the products you buy have nothing to do with the pictures (quality and design are the cheapest I have ever seen). No return you are simply losing your time energy and money. This company should be reported as a fraud..

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...Poor quality. No shipping receipt or return label. This company is ripping people off..

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Exchange, Refund and Cancellation Policy
1 (89 reviews)
1.1 (1323 reviews)
Reviewer's quote

...Purchase via Paypal, trying to get refund from them, but they are a joke too. Even though I forwarded emails clearly showing Rosy Mori know that the items are sitting in Customs, Paypal is arguing we didn't send correct address on package. Unbelievable..

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...without any explanation, refund or communication. Please advise when I will receive product or REFUND. Peg Swartz..

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Popjulia and Modlily Pros and Cons

Pros
  • No positives for this company
  • Products and styles
  • Ease of ordering and delivery time
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Low quality of the dresses
  • Service
  • Terrible experience
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Popjulia and Modlily Most Positive Reviews

Top rated reviews
5

After seeing all bad reviews I was afraid of getting ripped off but I bought a pair of sandles came before said...

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5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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4.8

I ordered a pair of shoes and then got worried because of all the negative reviews I read but, I finally got my shoes....

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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Popjulia and Modlily Most Critical Reviews

Lowest rated reviews
1

Do NOT buy from Popjulia. Their China name for returns is Runfa Xu. Their product images are great. What they ship you...

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1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

Very poor quality items...spent $262.00 for these items. Two came in size I did not order....other items have not...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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Popjulia and Modlily Latest Reviews

Recent published reviews
1

Appalling and bad customer service especially in regard to returning goods and substandard items. Website looks...

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No votes

On my order #Mm201052****64554, I did not get my 25% off discount on 3rd item purchased.

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No votes

Do not order from this company they are a scam I ordered tops for my daughter over a month ago they keep sending me an...

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No votes

I would like to cancel pay/pal I do not like credit at 78yrs old

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Popjulia and Modlily Products and Services

Most reviewed product and services
  • Popjulia Shipping Service (54 reviews)
  • Modlily Shipping Service (461 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)