PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paul Fredrick and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paul Fredrick
Modlily

Paul Fredrick and Modlily Overview

Total reviews 31 3238
Company responses 0 0
Issues resolved 0 8

Paul Fredrick and Modlily Consumer Ratings

Rank
516 out of 2104 in Footwear and Clothing category
746 out of 2104 in Footwear and Clothing category
Customer service
No votes
No votes
Exchange, Refund and Cancellation Policy
No votes
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Website
No votes
No votes
Advertised vs Delivered
No votes
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Paul Fredrick and Modlily Rating Details

Customer service
No votes
No votes
Reviewer's quote

...Customer service is a joke. When you call, all you get is a bunch of excuses and never a straight answer. This company could truly care less about their customer..

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...Its been 8 weeks and Im not happy with the poor customer service..

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Exchange, Refund and Cancellation Policy
No votes
No votes
Reviewer's quote

...Today 1/31/17 I called to check on the progress and was told I would be getting a refund as the shirt was know longer in stock. As for an explanation I was told I should order sooner and not wait until the end of the season. I will take there advice, as it must have been my fault...

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...without any explanation, refund or communication. Please advise when I will receive product or REFUND. Peg Swartz..

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Website
No votes
No votes
Reviewer's quote

as the status on their website read "in process. " Was informed the order was still in warehouse and "supervisor" then released it for shipping. WHAT? You're telling me that I have to wait another week for an order YOU screwed up yet cannot tell me WHY it didn't ship other that a supervisor had not...

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...The only reason I got on this website was the Only way I got a response..

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Advertised vs Delivered
No votes
No votes
Reviewer's quote

...And how can it be that a "shirt company" can't get the shirts advertised on their website? I'll never be tempted again by their fancy website or catalogs..

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...The pathetic thing is that I ordered two more swimsuits that are supposed to be delivered today after a month long wait. I wonder what will be wrong with these..

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Paul Fredrick and Modlily Pros and Cons

Pros
  • Appearance of products on website
  • Nice clothes
  • Monogram on the sleeve
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • You failed to deliver what was promised
  • Quality of shirt
  • Lost shipping charges
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Paul Fredrick and Modlily Most Positive Reviews

Top rated reviews
4

I am upset with your service. I ordered two
suits on 1/14/15 the order number is 3076194. I used an on
line coupon that...

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5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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3.1

I have been ordering shirts from Paul Fredrick for more than twenty years. Lately, the quality of the shirts has become...

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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Paul Fredrick and Modlily Most Critical Reviews

Lowest rated reviews
1

i always get a catalog from those bastards at Paul Fredrick and always throw it out, this Chirtmas, it said, buy one get...

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1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

I have purchased several shirts throughout my lifetime from Paul Frederick who aggressively advertises the in Delta and...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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Paul Fredrick and Modlily Latest Reviews

Recent published reviews
No votes

I orders several shirts from this company and selected "NEXT-Day Air" as my shipping method... Three days later still do...

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No votes

I ordered 3 tops and I am not satisfied with them. I need a return label so that I can return them. My name is Theresa...

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1.6

As a loyal customer of Paul Fredrick for almost 2 decades, I've had a few minor issues over the years. Lately, its seems...

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1

I ordered a tankini swimsuit in late June, 2020. My debit card was charged $35.09 on June 29, 2020. As of today, August...

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Paul Fredrick and Modlily Products and Services

Most reviewed product and services
  • Paul Fredrick Shirt (8 reviews)
  • Paul Fredrick Customer Care (5 reviews)
  • Paul Fredrick Pants (1 review)
  • Modlily Shipping Service (461 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)