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Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2597 TOTAL REVIEWS
  • $52K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Price 6
  • Ease of searching through the site 5

Customers don't like

  • Customer service25
  • Product quality10
  • Customer service unresponsive7
  • Delivery and service7
  • Timeliness of delivery6
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Oliver Grace

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $162 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Website 1

Customers don't like

  • No phone number listed5
  • Difficulty communicating with company4
  • Lack of customer service4
  • No refund-fraud4
  • No refunds given4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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