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Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2485 TOTAL REVIEWS
  • $44.5K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Ease of searching through the site 5
  • Price 5

Customers don't like

  • Customer service33
  • Product quality17
  • Delivery and service15
  • Poor customer service13
  • Sizes are completely off12
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Nine West

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $110 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Boots are cute 1
  • I loved those 9 west check it - bootie 1
  • Shoes quality 1

Customers don't like

  • No response4
  • Online store3
  • Poor followup customer service2
  • Online availibility when shoe really isnt available1
  • Worst sales associate you can find in the whole world1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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