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Modlily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 2302 TOTAL REVIEWS
  • $39.2K CLAIMED LOSSES
  • $88 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 7
  • Photographs of the products 7
  • Clothing ads 4
  • Ease of searching through the site 4

Customers don't like

  • Customer service29
  • Product quality18
  • Delivery and service14
  • Have no way of contacting anyone for refund12
  • That i still dont have my order11
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Nine West

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $112 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • I loved those 9 west check it - bootie 1
  • Shoes quality 1

Customers don't like

  • No response3
  • Online store3
  • Poor followup customer service2
  • Online availibility when shoe really isnt available1
  • Worst sales associate you can find in the whole world1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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