PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ninacloak and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ninacloak
Modlily

Ninacloak and Modlily Overview

Total reviews 687 3249
Company responses 0 0
Issues resolved 0 8

Ninacloak and Modlily Consumer Ratings

Rank
822 out of 2195 in Footwear and Clothing category
789 out of 2195 in Footwear and Clothing category
Customer service
525 in category
526 in category
Delivery Service
532 in category
490 in category
Product or Service Quality
557 in category
563 in category
Website
649 in category
623 in category

Ninacloak and Modlily Rating Details

Customer service
1.1 (271 reviews)
1.1 (1473 reviews)
Reviewer's quote

...This company has also terrible customer service. The phone number is useless and never responds. The clothes also do not fit well and only look good in the picture on the website...

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...Its been 8 weeks and Im not happy with the poor customer service..

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Delivery Service
1.2 (257 reviews)
1.4 (1133 reviews)
Reviewer's quote

...I called customer service where recorded message said to try e-mail address or contact on Facebook; I tried Facebook with no response. HELP!..

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...I returned the top by United States Postal Service on 9/02/2020. Your instructions said to mail the return to the following: Habit Parcel, 371 Little Falls Rd. , Ste Unit 4, Cedar Grove, NJ 07009,USA, RMA #M10332**** The order was charged on my Visa card...

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Product or Service Quality
1.3 (247 reviews)
1.3 (1141 reviews)
Reviewer's quote

Should have known wrong sizes, the poorest quality of materials! Notified the company they said send them back for refund. I took them to the post office it would cost me from $45 to $160. Emailed them that was not going to happen! The last response from them was kept the clothes and we refunded...

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...Poor quality. No shipping receipt or return label. This company is ripping people off..

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Website
1.6 (244 reviews)
1.7 (1351 reviews)
Reviewer's quote

...Do the research before ordering from an unfamiliar website..

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...The only reason I got on this website was the Only way I got a response..

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Ninacloak and Modlily Pros and Cons

Pros
  • No pros
  • Inexpensive clothing
  • Nice looking stuff
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Bad customer service
  • Very slow shipping and poor customer services
  • I didnt receive my merchandise
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Ninacloak and Modlily Most Positive Reviews

Top rated reviews
5

Quiero comprar varios artículos y recibir ofertas pero no encuentro cómo registrarme

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5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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5

It' been a month and you took my money, but I don't have my merchandise $76.16 has been taken out of my account.

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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Ninacloak and Modlily Most Critical Reviews

Lowest rated reviews
1

I ordered 5 items from them in April 2019. I am still trying to get my refund back from them. There is no working...

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1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

Poor customer service there is no way to contact them. Their email address returns as undeliverable want to try to...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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Ninacloak and Modlily Latest Reviews

Recent published reviews
1

Ordered 2 shirts and they weren't even close to what they posted it looked like.
Didn't bother sending it back lesson lea...

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No votes

I sent on Nov. 24 a complain about our order and payment but till now I have not received any response.
best regards, Dan...

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1

Im not happy with the two sweaters which I got. First all I didnt order S size, second this sweater dont have any...

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1

It took over 2 months to get my orderSarcastic
. The dress and blouse were at least 2 sizes smaller than the one I orde...

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Ninacloak and Modlily Products and Services

Most reviewed product and services
  • Ninacloak Shipping Service (47 reviews)
  • Modlily Shipping Service (461 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)