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Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 2435 TOTAL REVIEWS
  • $43.3K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
Diversity of Products or Services
  • That its cheap 14
  • Look of clothes on ad 7
  • Photographs of the products 7
  • Ease of searching through the site 5
  • Price 5

Customers don't like

  • Customer service33
  • Product quality18
  • Delivery and service16
  • Poor customer service14
  • Sizes are completely off13
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New Balance

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $9.3K CLAIMED LOSSES
  • $189 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
Diversity of Products or Services
  • Initial fit and comfort 5
  • Comfort 3
  • Shoe support 3
  • Clerks 2
  • Ive worn n b shoes for years and have a pair of 476s still good 1

Customers don't like

  • Customer service10
  • Shoes coming apart7
  • Bad6
  • Shoes fell apart in 6 months6
  • Product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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