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Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2515 TOTAL REVIEWS
  • $45.3K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Ease of searching through the site 5
  • Price 5

Customers don't like

  • Customer service14
  • Product quality10
  • Poor customer service8
  • Customer service unresponsive7
  • Delivery and service7
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New Balance

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 147 TOTAL REVIEWS
  • $9.3K CLAIMED LOSSES
  • $189 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Initial fit and comfort 5
  • Comfort 3
  • Shoe support 3
  • Clerks 2
  • Ive worn n b shoes for years and have a pair of 476s still good 1

Customers don't like

  • Customer service5
  • Bad3
  • Shoes coming apart3
  • It was my first and last time2
  • Shoes fell apart in 6 months2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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