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Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2786 TOTAL REVIEWS
  • $72.1K CLAIMED LOSSES
  • $117 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • That its cheap 14
  • Price 8
  • Photographs of the products 8
  • Look of clothes on ad 8
  • Ease of searching through the site 5

Customers don't like

  • Customer service67
  • Product quality10
  • Have no way of contacting anyone for refund7
  • Delivery and service7
  • Customer service unresponsive7
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New Balance

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $187 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Initial fit and comfort 5
  • Comfort 4
  • Shoe support 3
  • I like the appearance of the shoes 2
  • Comfort and sizes 2

Customers don't like

  • Customer service10
  • Sole seperation and poor customer support3
  • Sole separated and the foam fell apart in 4 to 5 months3
  • Shoes coming apart3
  • Poor workmanship3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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