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Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 2302 TOTAL REVIEWS
  • $39.2K CLAIMED LOSSES
  • $88 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • That its cheap 14
  • Look of clothes on ad 7
  • Photographs of the products 7
  • Clothing ads 4
  • Ease of searching through the site 4

Customers don't like

  • Customer service29
  • Product quality18
  • Delivery and service14
  • Have no way of contacting anyone for refund12
  • That i still dont have my order11
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New Balance

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $8.5K CLAIMED LOSSES
  • $192 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Initial fit and comfort 4
  • Shoe support 3
  • Clerks 2
  • Comfort 2
  • Ive worn n b shoes for years and have a pair of 476s still good 1

Customers don't like

  • Customer service10
  • Shoes coming apart7
  • Bad6
  • Shoes fell apart in 6 months5
  • Product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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