PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ModCloth and Torrid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ModCloth
Torrid

ModCloth and Torrid Overview

Total reviews
3
483
Company responses
0
0
Issues resolved
0
9

Torrid was first mentioned on PissedConsumer on May 19, 2012 and since then this brand received 483 reviews. It is 480 reviews more than ModCloth received since Jul 17, 2014.

ModCloth and Torrid Consumer Ratings

Rank
1468 out of 2301 in Footwear and Clothing category
264 out of 2301 in Footwear and Clothing category
Customer service
No votes
261 in category
Website
No votes
319 in category
Product or Service Quality
No votes
153 in category

According to consumer ratings and reviews, Torrid ranks 1204 points higher in the Footwear and Clothing category than ModCloth.

ModCloth and Torrid Rating Details

Customer service
No votes
1.5 (298 reviews)
Reviewer's quote

No items

...They go above and beyond with their customer service, but clearly don’t ever return something there..

Amanda
Website
No votes
2.3 (275 reviews)
Reviewer's quote

No items

...So, I was like okay this was my first order on the website so maybe it's finicky about new online orders. Well, that's not the case because my boyfriend ordered me some stuff from Torrid on May 2, 2019. Torrid promises standard shipping would be shipped within 4-10 business days...

Roseanna H
Product or Service Quality
No votes
2.4 (273 reviews)
Reviewer's quote

No items

They are expensive and the quality is poor I bought a pair of Jean's they ripped the seams in the legs first time wearing them the bra I bought the wire came out 2nd wash poor quality for the price walmart has better quality and cheaper..

PissedConsumer1768574

ModCloth and Torrid Pros and Cons

Pros
No votes
  • That the clothing comes in my size
  • Style
  • Stylish plus size fashion
Cons
No votes
  • Customer service
  • Phone customer service attitudes
  • Lack of customer service

ModCloth and Torrid Most Positive Reviews

Top rated reviews
No votes
5

I have been a member of torrids for past few years.and love they service also a express postage not to mention...

ModCloth and Torrid Most Critical Reviews

Lowest rated reviews
No votes
1

I ordered these boots along with the black ones, this was my first time ordering form Torrid. I was excited because...

ModCloth and Torrid Latest Reviews

Recent published reviews

I have ordered and have not received my order

Read all 3 reviews
1

Trying to purchase items online wouldnt work and lost $125. Torrid wouldnt look at the technical problems. Just...

Read all 483 reviews

ModCloth and Torrid Products and Services

Most reviewed product and services
No votes
  • Torrid Customer Care (107 reviews)
  • Torrid Shipping Service (87 reviews)
  • Torrid Bra (17 reviews)