PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walgreens and Minute Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walgreens
Minute Clinic

Walgreens and Minute Clinic Overview

Total reviews 2222 737
Company responses 0 0
Issues resolved 7 11

Walgreens and Minute Clinic Consumer Ratings

Rank
77 out of 557 in Pharmacy category
347 out of 2050 in Hospitals, Clinics and Medical Centers category
Customer service
72 in category
253 in category
Website
53 in category
328 in category
Product or Service Quality
46 in category
232 in category
Price Affordability
73 in category
223 in category

Walgreens and Minute Clinic Rating Details

Customer service
1.5 (741 reviews)
1.3 (409 reviews)
Reviewer's quote

I contacted customer service chat line. I had two simple questions the operator could not answer. They attempted to get me in touch with a supervisor, and put me on a lengthy hole, w/ o any resolution...

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...My account is inactive need to speak with customer service to reactivate..

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Website
2.6 (565 reviews)
1.9 (321 reviews)
Reviewer's quote

...I showed the manager the order from the Walgreens website and honored it. The assistant manager was angry. Told me they would not be allowed as passport photos, she was very angry and, nasty, so I asked her if they wouldn't work as passport photos why would Walgreens change me $30...

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...She also stated she wasn't sure she had the vaccine I wanted which CVS' website said it had. The nurse with clear indifference said I could "try" the pharmacy. The people there were fine given the circumstance...

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Product or Service Quality
2.3 (556 reviews)
1.5 (351 reviews)
Reviewer's quote

Spoke with consumer service. Very friendly but told me accts were merged and points would show up in about 24 hours. One week later no points...

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...CLOSED !!!!! Horrible service. Wish I could bill them for my wasted time..

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Price Affordability
2.4 (553 reviews)
1.9 (283 reviews)
Reviewer's quote

They dont want to take the extra time to find coupons to resolve why the change of prescriptions price when clearly my insurance has not changed in 2020 nor my prescription nor the location of where I get my prescription filled. I was merely being inquisitive and reminding them to please apply the...

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...use Medicare and was bill full price. They will not answer the billing telephone number Big surprise..

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Walgreens and Minute Clinic Pros and Cons

Pros
  • Employees cashier
  • Location
  • Convenience
  • Friendly nurse practitioner
  • Convenient
  • Care
Cons
  • Customer service
  • Pharmacist was rude
  • Rude pharmacist
  • Poor customer service
  • Unprofessional service
  • Service

Walgreens and Minute Clinic Most Positive Reviews

Top rated reviews
5

I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...

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5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

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5

This happened almost two weeks ago and still has me upset and angry . I called and complained and still no one has...

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5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

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Walgreens and Minute Clinic Most Critical Reviews

Lowest rated reviews
1

I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...

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1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

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1

I bought a loadable MasterCard from Wal- Green for my son who was traveling across country to use for gas .When he used...

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1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

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Walgreens and Minute Clinic Latest Reviews

Recent published reviews
No votes

I went to the El Dorado, AR Walgreens on Northwest Avenue. I asked the pharmacy person if the flu shots were free and...

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1

I had my Covid test at CVS in Clinton, Ct. on
October 7th, as of today October 23rd Im told my results are still pending!...

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1

Every Walgreens in my area Has computers refusing to sell primatene to anybody. Had their system turn me down and...

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1.9

I log in to find out test results and click on test results. Says an error occurred please log out. This happened severa...

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Walgreens and Minute Clinic Products and Services

Most reviewed product and services
  • Walgreens Prescription Refill (464 reviews)
  • Walgreens Pharmacist (247 reviews)
  • Walgreens Manager (183 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)
  • Minute Clinic Doctor (42 reviews)