PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walgreens and Minute Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walgreens
Minute Clinic

Walgreens and Minute Clinic Overview

Total reviews 2251 763
Company responses 0 0
Issues resolved 7 11

Walgreens and Minute Clinic Consumer Ratings

Rank
83 out of 694 in Pharmacy category
352 out of 2013 in Hospitals, Clinics and Medical Centers category
Customer service
76 in category
256 in category
Website
57 in category
339 in category
Product or Service Quality
50 in category
247 in category
Diversity of Products or Services
61 in category
284 in category

Walgreens and Minute Clinic Rating Details

Customer service
1.5 (755 reviews)
1.3 (425 reviews)
Reviewer's quote

Poor customer service from the pharmacist name Quan Bui. He was very rude to me and insulted me thinking I wouldn't know. Terrible person..

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...The number given to me for customer service 800-201-**** is CVS Stocks and Financial Investments, that you are asked to leave a message..

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Website
2.6 (576 reviews)
1.9 (334 reviews)
Reviewer's quote

...I showed the manager the order from the Walgreens website and honored it. The assistant manager was angry. Told me they would not be allowed as passport photos, she was very angry and, nasty, so I asked her if they wouldn't work as passport photos why would Walgreens change me $30...

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...I have tried for several days to use the billing number on the website to obtain information about the bill. After following the directions on the telephone, the call is disconnected. I went to CVS for information, but no one at the Minute Clinic could provide information...

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Product or Service Quality
2.2 (568 reviews)
1.5 (363 reviews)
Reviewer's quote

Walgreens in Carrollton, GA has the worst pharmacy service. Daughter is a busy professional. Shes had to return twice to get a simple prescription filled for her dental surgery...

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Its been a week today for a service that advertises a 3-4 day turnaround time. This is very discomforting for me at this time due to the efforts of trying to ensure we do not spread the disease to loved ones around the holidays. I also paid CVS $139 for testing hoping it would make a difference...

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Diversity of Products or Services
2.7 (563 reviews)
1.7 (324 reviews)
Reviewer's quote

Walgreen's if you cannot deliver products ( especially prescriptions ) on time please do not give shipping option so that customers can make a decision to do business with you or not. Made a complaint to corporate they mentioned the District Manager will get back to me in 2 business days. No...

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...They had no problem collecting my money for services, but now that I need an itemized bill, they are impossible to get ahold of...

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Walgreens and Minute Clinic Pros and Cons

Pros
  • Employees cashier
  • Location
  • Convenience
  • Friendly nurse practitioner
  • Convenient
  • Care
Cons
  • Customer service
  • Pharmacist was rude
  • Rude pharmacist
  • Poor customer service
  • Unprofessional service
  • Service

Walgreens and Minute Clinic Most Positive Reviews

Top rated reviews
5

I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...

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5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

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5

This happened almost two weeks ago and still has me upset and angry . I called and complained and still no one has...

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5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

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Walgreens and Minute Clinic Most Critical Reviews

Lowest rated reviews
1

I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...

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1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

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1

I bought a loadable MasterCard from Wal- Green for my son who was traveling across country to use for gas .When he used...

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1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

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Walgreens and Minute Clinic Latest Reviews

Recent published reviews
1

I was a customer at the Walgreens at Cornel road in Beaverton Oregon. I witnessed a manager (female manager) gossiping b...

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1

Took a COVID test 6 days ago. Still no results. Cannot get a human on the phone. Horrible service

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1

Walgreens in Carrollton, GA has the worst pharmacy service. Daughter is a busy professional. Shes had to return twice...

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1

Registered with international number unable to get results.

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Walgreens and Minute Clinic Products and Services

Most reviewed product and services
  • Walgreens Prescription Refill (465 reviews)
  • Walgreens Pharmacist (247 reviews)
  • Walgreens Manager (184 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)
  • Minute Clinic Doctor (42 reviews)