Walgreens vs Minute Clinic
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Walgreens and Minute Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Walgreens and Minute Clinic Overview
Walgreens was first mentioned on PissedConsumer on Mar 5, 2008 and since then this brand received 2024 reviews. It is 1398 reviews more than Minute Clinic received since Dec 17, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Minute Clinic customer support team than with Walgreens customer service.
Walgreens and Minute Clinic Consumer Ratings
Rank
69
out of 723 in Pharmacy category
320
out of 2623 in Hospitals, Clinics and Medical Centers category
Customer service
71
in category
240
in category
Staff
64
in category
284
in category
Website
47
in category
296
in category
Walgreens and Minute Clinic Rating Details
Reviewer's quote
...NO Customer service..
Erynne
...For three days I tried to reach their customer service to rectify the situation and each time I was placed on hold for over an hour. I still have not been able to reach anyone. Disgusting!..
PissedConsumer1702984
Reviewer's quote
...Some staff members are good, some are terrible and should not be working there..
PissedConsumer1728280
...The computer shouldn’t accept signups unless staff WILL stay to see the patient..
Mark B
Reviewer's quote
...TRIED TO GO WEBSITE, NOT ABLE TO SUBMIT COMPLAINT. CALLED 800 NUMBER did not RETURN MY CALLS BUT ASSURED ME THEY WOULD. NEVER DID...
PissedConsumer1680919
...Although its website claims that the clinic is open until 4:30, they refused to see my grandson even though we arrived at 4:15. He had just woken up from his nap crying and I suspected an ear infection. The doctor/PA/NP refused to see him because he would not be FINISHED by 4:30...
Kathleen D
Walgreens and Minute Clinic Pros and Cons
Pros
- Store and old staff 3 months ago
- Location
- Store location convenient
- Friendly nurse practitioner
- Convenient
- Care
Cons
- Customer service
- Pharmacist was rude
- Rude customer service
- Poor customer service
- Service
- Unprofessional service
Walgreens and Minute Clinic Most Positive Reviews
Top rated reviews
I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...
Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...
Walgreens and Minute Clinic Most Critical Reviews
Lowest rated reviews
I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...
Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...
Walgreens and Minute Clinic Latest Reviews
Recent published reviews
Although Walgreen is a good company, it does not accept bad review on their store items. I had an issue with liquid...
Read all 2024 reviews
We waited for 2 hours she was in with someone and one person before my daughter was sick not happy. After waiting all...
Read all 626 reviews
Walgreens and Minute Clinic Products and Services
Most reviewed product and services
-
Walgreens Prescription Refill
(439 reviews)
-
Walgreens Pharmacist
(245 reviews)
-
Walgreens Manager
(179 reviews)
-
Minute Clinic Customer Care
(147 reviews)
-
Minute Clinic Medical Care
(119 reviews)
-
Minute Clinic Nurse
(58 reviews)
How would you compare Walgreens vs Minute Clinic?
I'm not sure how it matters since Walgreens is no longer going to have the clinics. I went to Walgreens for a UTI infection & after waiting an hour & a half the Dr told me they were closing their clinics & that they were unable to do any lab work.
I left & went to Minute Clinic at CVS & got totally ripped off which I have already left a review for. Whatever you do, don't go to Minute Clinic.
Neither pharmacy has the patient's best interest at heart. They overcharge for medication, refuse to fill prescriptions if "they" decide the patient doesn't need them.
The technicians are rude, undereducated and hard to understand. They are slow and I don't personally use them very often (thank God) and never for any kind of controlled medications, but I've seen how the staff treats people that are unfortunate enough to need controlled medicines. They roll their eyes, sigh, and act like it's a giant chore to pull a bag out of a bin and do their job. The staffs at these stores should be ashamed and CVS and Walgreens are only trying to fill their greedy pockets.
This is for CVS. You need to do something about those Nurse Practitioners before they kill somebody. They are a pathetic excuse for medical providers. This is just a warning and take it as you will, but Caremark would be a great company for Undercover Boss to make a visit to.
You never know who is watching.
The American Medical Association may be interested in some of this too. You guys suck worse that Walgreens.