PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walgreens and Minute Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walgreens
Minute Clinic

Walgreens and Minute Clinic Overview

Total reviews
2095
711
Company responses
0
0
Issues resolved
7
9

Walgreens and Minute Clinic Consumer Ratings

Rank
77 out of 538 in Pharmacy category
337 out of 2002 in Hospitals, Clinics and Medical Centers category
Customer service
78 in category
248 in category
Website
53 in category
317 in category
Product or Service Quality
47 in category
227 in category
Diversity of Products or Services
55 in category
271 in category

Walgreens and Minute Clinic Rating Details

Customer service
1.5 (675 reviews)
1.3 (390 reviews)
Reviewer's quote

...So, I called their 877 customer service number. I was told that the 20% is IN STORE ONLY. I don't see that online...

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...horrible customer service!!!I..

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Website
2.6 (507 reviews)
1.9 (304 reviews)
Reviewer's quote

...I showed the manager the order from the Walgreens website and honored it. The assistant manager was angry. Told me they would not be allowed as passport photos, she was very angry and, nasty, so I asked her if they wouldn't work as passport photos why would Walgreens change me $30...

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...The website and personnel say results will be available in 2-4 days. It is important for us to receive our results as we care for our infant granddaughter while our daughter works as a first line responder in a hospital. It is July 5, 2020 No results...

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Product or Service Quality
2.2 (497 reviews)
1.5 (334 reviews)
Reviewer's quote

...Called customer service to cancel since i already got what I needed elsewhere. They said they would submit a form to another department and it may or may not still charge and show up then I would have to return it. Checked again and still not cancelled showing in process...

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Have tried for two days to get through to customer service. Unable to get call through. My husband had a COV-19 test in May at a drive through Minute Clinic...

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Diversity of Products or Services
2.6 (492 reviews)
1.7 (298 reviews)
Reviewer's quote

I like to buy sodas at Walgreens because of your sale prices, but you carry all other A and W products except Cream Soda. Can you start stocking A and W Cream Soda in the 18017 zip code?..

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Rip off people for covered services..

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Walgreens and Minute Clinic Pros and Cons

Pros
  • Convenience
  • Store location convenient
  • Store and old staff 3 months ago
  • Convenient
  • Friendly nurse practitioner
  • Care
Cons
  • Customer service
  • Pharmacist was rude
  • Rude pharmacist
  • Poor customer service
  • Unprofessional service
  • Service

Walgreens and Minute Clinic Most Positive Reviews

Top rated reviews
5

I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...

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5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

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5

This happened almost two weeks ago and still has me upset and angry . I called and complained and still no one has...

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5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

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Walgreens and Minute Clinic Most Critical Reviews

Lowest rated reviews
1

I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...

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1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

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1

I bought a loadable MasterCard from Wal- Green for my son who was traveling across country to use for gas .When he used...

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1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

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Walgreens and Minute Clinic Latest Reviews

Recent published reviews
No votes

The pharmacy and management, are so disrespectful, I am filing a claim tomorrow morning,the Walgreens I go to is on...

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No votes

Had covid test 25 days ago still no results this is terrible !!!!!

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3.4

I like to buy sodas at Walgreens because of your sale prices, but you carry all other A and W products except Cream...

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1.8

ANSWER your phone ,ANSWER your phone

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Walgreens and Minute Clinic Products and Services

Most reviewed product and services
  • Walgreens Prescription Refill (449 reviews)
  • Walgreens Pharmacist (246 reviews)
  • Walgreens Manager (182 reviews)
  • Minute Clinic Customer Care (152 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)