Walgreens vs Minute Clinic
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Our website collected and compiled various consumer reviews about Walgreens and Minute Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Walgreens and Minute Clinic Overview
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Walgreens and Minute Clinic Consumer Ratings
Rank
77
out of 538 in Pharmacy category
337
out of 2002 in Hospitals, Clinics and Medical Centers category
Customer service
78
in category
248
in category
Website
53
in category
317
in category
Product or Service Quality
47
in category
227
in category
Diversity of Products or Services
55
in category
271
in category
Walgreens and Minute Clinic Rating Details
Reviewer's quote
...So, I called their 877 customer service number. I was told that the 20% is IN STORE ONLY. I don't see that online...
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...horrible customer service!!!I..
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Reviewer's quote
...I showed the manager the order from the Walgreens website and honored it. The assistant manager was angry. Told me they would not be allowed as passport photos, she was very angry and, nasty, so I asked her if they wouldn't work as passport photos why would Walgreens change me $30...
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...The website and personnel say results will be available in 2-4 days. It is important for us to receive our results as we care for our infant granddaughter while our daughter works as a first line responder in a hospital. It is July 5, 2020 No results...
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Product or Service Quality
Reviewer's quote
...Called customer service to cancel since i already got what I needed elsewhere. They said they would submit a form to another department and it may or may not still charge and show up then I would have to return it. Checked again and still not cancelled showing in process...
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Have tried for two days to get through to customer service. Unable to get call through. My husband had a COV-19 test in May at a drive through Minute Clinic...
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Diversity of Products or Services
Reviewer's quote
I like to buy sodas at Walgreens because of your sale prices, but you carry all other A and W products except Cream Soda. Can you start stocking A and W Cream Soda in the 18017 zip code?..
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Rip off people for covered services..
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Walgreens and Minute Clinic Pros and Cons
Pros
- Convenience
- Store location convenient
- Store and old staff 3 months ago
- Convenient
- Friendly nurse practitioner
- Care
Cons
- Customer service
- Pharmacist was rude
- Rude pharmacist
- Poor customer service
- Unprofessional service
- Service
Walgreens and Minute Clinic Most Positive Reviews
Top rated reviews
I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...
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Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...
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This happened almost two weeks ago and still has me upset and angry . I called and complained and still no one has...
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Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...
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Walgreens and Minute Clinic Most Critical Reviews
Lowest rated reviews
I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...
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Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...
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I bought a loadable MasterCard from Wal- Green for my son who was traveling across country to use for gas .When he used...
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I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...
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Walgreens and Minute Clinic Latest Reviews
Recent published reviews
No votes
The pharmacy and management, are so disrespectful, I am filing a claim tomorrow morning,the Walgreens I go to is on...
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No votes
Had covid test 25 days ago still no results this is terrible !!!!!
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I like to buy sodas at Walgreens because of your sale prices, but you carry all other A and W products except Cream...
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ANSWER your phone ,ANSWER your phone
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Walgreens and Minute Clinic Products and Services
Most reviewed product and services
-
Walgreens Prescription Refill
(449 reviews)
-
Walgreens Pharmacist
(246 reviews)
-
Walgreens Manager
(182 reviews)
-
Minute Clinic Customer Care
(152 reviews)
-
Minute Clinic Medical Care
(119 reviews)
-
Minute Clinic Nurse
(60 reviews)
How would you compare Walgreens vs Minute Clinic?
I'm not sure how it matters since Walgreens is no longer going to have the clinics. I went to Walgreens for a UTI infection & after waiting an hour & a half the Dr told me they were closing their clinics & that they were unable to do any lab work.
I left & went to Minute Clinic at CVS & got totally ripped off which I have already left a review for. Whatever you do, don't go to Minute Clinic.
Neither pharmacy has the patient's best interest at heart. They overcharge for medication, refuse to fill prescriptions if "they" decide the patient doesn't need them.
The technicians are rude, undereducated and hard to understand. They are slow and I don't personally use them very often (thank God) and never for any kind of controlled medications, but I've seen how the staff treats people that are unfortunate enough to need controlled medicines. They roll their eyes, sigh, and act like it's a giant chore to pull a bag out of a bin and do their job. The staffs at these stores should be ashamed and CVS and Walgreens are only trying to fill their greedy pockets.
This is for CVS. You need to do something about those Nurse Practitioners before they kill somebody. They are a pathetic excuse for medical providers. This is just a warning and take it as you will, but Caremark would be a great company for Undercover Boss to make a visit to.
You never know who is watching.
The American Medical Association may be interested in some of this too. You guys suck worse that Walgreens.