PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walgreens and Minute Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walgreens
Minute Clinic

Walgreens and Minute Clinic Overview

Total reviews
2024
626
Company responses
0
0
Issues resolved
7
9

Walgreens was first mentioned on PissedConsumer on Mar 5, 2008 and since then this brand received 2024 reviews. It is 1398 reviews more than Minute Clinic received since Dec 17, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Minute Clinic customer support team than with Walgreens customer service.

Walgreens and Minute Clinic Consumer Ratings

Rank
69 out of 723 in Pharmacy category
320 out of 2623 in Hospitals, Clinics and Medical Centers category
Customer service
71 in category
240 in category
Staff
64 in category
284 in category
Website
47 in category
296 in category

Walgreens and Minute Clinic Rating Details

Customer service
1.4 (642 reviews)
1.3 (338 reviews)
Reviewer's quote

...NO Customer service..

Erynne

...For three days I tried to reach their customer service to rectify the situation and each time I was placed on hold for over an hour. I still have not been able to reach anyone. Disgusting!..

PissedConsumer1702984
Staff
1.7 (600 reviews)
1.6 (322 reviews)
Reviewer's quote

...Some staff members are good, some are terrible and should not be working there..

PissedConsumer1728280

...The computer shouldn’t accept signups unless staff WILL stay to see the patient..

Mark B
Website
2.6 (486 reviews)
2 (257 reviews)
Reviewer's quote

...TRIED TO GO WEBSITE, NOT ABLE TO SUBMIT COMPLAINT. CALLED 800 NUMBER did not RETURN MY CALLS BUT ASSURED ME THEY WOULD. NEVER DID...

PissedConsumer1680919

...Although its website claims that the clinic is open until 4:30, they refused to see my grandson even though we arrived at 4:15. He had just woken up from his nap crying and I suspected an ear infection. The doctor/PA/NP refused to see him because he would not be FINISHED by 4:30...

Kathleen D

Walgreens and Minute Clinic Pros and Cons

Pros
  • Store and old staff 3 months ago
  • Location
  • Store location convenient
  • Friendly nurse practitioner
  • Convenient
  • Care
Cons
  • Customer service
  • Pharmacist was rude
  • Rude customer service
  • Poor customer service
  • Service
  • Unprofessional service

Walgreens and Minute Clinic Most Positive Reviews

Top rated reviews
5

I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...

5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

Walgreens and Minute Clinic Most Critical Reviews

Lowest rated reviews
1

I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...

1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

Walgreens and Minute Clinic Latest Reviews

Recent published reviews
5

Although Walgreen is a good company, it does not accept bad review on their store items. I had an issue with liquid...

Read all 2024 reviews

We waited for 2 hours she was in with someone and one person before my daughter was sick not happy. After waiting all...

Read all 626 reviews

Walgreens and Minute Clinic Products and Services

Most reviewed product and services
  • Walgreens Prescription Refill (439 reviews)
  • Walgreens Pharmacist (245 reviews)
  • Walgreens Manager (179 reviews)
  • Minute Clinic Customer Care (147 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (58 reviews)