PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Minute Clinic and Walgreens as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Minute Clinic
Walgreens

Minute Clinic and Walgreens Overview

Total reviews 719 2193
Company responses 0 0
Issues resolved 9 7

Minute Clinic and Walgreens Consumer Ratings

Rank
342 out of 2023 in Hospitals, Clinics and Medical Centers category
75 out of 547 in Pharmacy category
Customer service
252 in category
74 in category
Product or Service Quality
232 in category
49 in category
Website
321 in category
54 in category
Diversity of Products or Services
272 in category
56 in category

Minute Clinic and Walgreens Rating Details

Customer service
1.3 (397 reviews)
1.5 (728 reviews)
Reviewer's quote

...My account is inactive need to speak with customer service to reactivate..

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I contacted Walgreens Customer service with a legitimate complaint about the behavior of one of their pharmacy staff a week ago. I was promised that a supervisor would be in contact with me within 48 hours. It never happened..

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Product or Service Quality
1.5 (340 reviews)
2.2 (547 reviews)
Reviewer's quote

I went in for a strep test and unbeknownst to me the MinuteClinic doctor outsourced the lab test to an expedited third-party service resulting in an exceptionally expensive cost. Upon seeing the bill, I reached customer service to indicate that I did not request or authorize this outsourcing. I...

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Last night I sent an email to customer service that I am running out of medication and wrote doun all the medicines and whats left . Called this morning to check if I could pick it up well you didnt order and wd will have to contact your doctor for refill and isnt it you people must attend to it...

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Website
1.9 (308 reviews)
2.6 (556 reviews)
Reviewer's quote

During which time I received another text message stating I could find out how much longer I would have to wait by going to the website, which was included in the text message. The website showed a Q Of patients by initials and what they expected wait times were. At 4:20 my expected wait time was...

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...I showed the manager the order from the Walgreens website and honored it. The assistant manager was angry. Told me they would not be allowed as passport photos, she was very angry and, nasty, so I asked her if they wouldn't work as passport photos why would Walgreens change me $30...

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Diversity of Products or Services
1.8 (303 reviews)
2.7 (539 reviews)
Reviewer's quote

...They had no problem collecting my money for services, but now that I need an itemized bill, they are impossible to get ahold of...

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...As is with this time I will be using Walgreens services to pickup a refill prescription and get a flu shot. I trust Walgreens with my flu shots, I could go to the Veterans Administration, but this Walgreens and April are top notch!..

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Minute Clinic and Walgreens Pros and Cons

Pros
  • Convenient
  • Friendly nurse practitioner
  • Care
  • Employees cashier
  • Convenience
  • Store location convenient
Cons
  • Poor customer service
  • Unprofessional service
  • Service
  • Customer service
  • Pharmacist was rude
  • Rude pharmacist

Minute Clinic and Walgreens Most Positive Reviews

Top rated reviews
5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

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5

I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...

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5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

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5

This happened almost two weeks ago and still has me upset and angry . I called and complained and still no one has...

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Minute Clinic and Walgreens Most Critical Reviews

Lowest rated reviews
1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

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1

I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...

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1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

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1

I bought a loadable MasterCard from Wal- Green for my son who was traveling across country to use for gas .When he used...

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Minute Clinic and Walgreens Latest Reviews

Recent published reviews
2

Getting billed for flu shot. I am on Medicare and have excellent secondary coverage. What the heck? Looks like they...

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3.2

Last night I sent an email to customer service that I am running out of medication and wrote doun all the medicines and...

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1

Absolutely pathetic. I made an appointment to see a healthcare provider at the CVS minute clinic in Gulfbreeze Florida....

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2.7

I saw on social media that people were buying a specific Star Wars Black series action figure on sale for $7.99. When I...

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Minute Clinic and Walgreens Products and Services

Most reviewed product and services
  • Minute Clinic Customer Care (152 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)
  • Walgreens Prescription Refill (462 reviews)
  • Walgreens Pharmacist (247 reviews)
  • Walgreens Manager (182 reviews)