PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Minute Clinic and Walgreens as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Minute Clinic
Walgreens

Minute Clinic and Walgreens Overview

Total reviews
646
2065
Company responses
0
0
Issues resolved
9
7

Minute Clinic and Walgreens Consumer Ratings

Rank
333 out of 1967 in Hospitals, Clinics and Medical Centers category
74 out of 526 in Pharmacy category
Customer service
243 in category
74 in category
Product or Service Quality
220 in category
44 in category
Diversity of Products or Services
270 in category
54 in category
Website
303 in category
53 in category

Minute Clinic and Walgreens Rating Details

Customer service
1.3 (353 reviews)
1.4 (661 reviews)
Reviewer's quote

...Tried calling their customer service at 866-389-2727 but nobody picks up phone even after holding line for more than 30 min each time. There is no option for them to call me back. Just perpetual message that "Please hold line for next customer"..

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...So, I called their 877 customer service number. I was told that the 20% is IN STORE ONLY. I don't see that online...

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Product or Service Quality
1.5 (300 reviews)
2.2 (487 reviews)
Reviewer's quote

...Also good luck trying to get a hold of their customer service. Will never go here ago for anything! Additionally I will never recommend anyone to go here!!..

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...Called customer service to cancel since i already got what I needed elsewhere. They said they would submit a form to another department and it may or may not still charge and show up then I would have to return it. Checked again and still not cancelled showing in process...

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Diversity of Products or Services
1.7 (272 reviews)
2.6 (486 reviews)
Reviewer's quote

Rip off people for covered services..

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Many products they sell have less in them than before, especially Haagen Dazs ice cream which is no loner even a pint at 16 ounces but has only 14 ounces and is double the price it should be ($3 or less). 3. Several employees have bad hygiene and put their fingers all over their face before...

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Website
2 (269 reviews)
2.6 (498 reviews)
Reviewer's quote

...Even on their website they say they will give your doctor a copy of the after-visit summary. That is basically information for the patient. It is not the same as the medical record...

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...I showed the manager the order from the Walgreens website and honored it. The assistant manager was angry. Told me they would not be allowed as passport photos, she was very angry and, nasty, so I asked her if they wouldn't work as passport photos why would Walgreens change me $30...

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Minute Clinic and Walgreens Pros and Cons

Pros
  • Friendly nurse practitioner
  • Convenient
  • Care
  • Store location convenient
  • Store and old staff 3 months ago
  • Location
Cons
  • Poor customer service
  • Service
  • Unprofessional service
  • Customer service
  • Pharmacist was rude
  • Rude pharmacist

Minute Clinic and Walgreens Most Positive Reviews

Top rated reviews
5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

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5

I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...

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5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

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5

This happened almost two weeks ago and still has me upset and angry . I called and complained and still no one has...

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Minute Clinic and Walgreens Most Critical Reviews

Lowest rated reviews
1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

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1

I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...

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1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

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1

I bought a loadable MasterCard from Wal- Green for my son who was traveling across country to use for gas .When he used...

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Minute Clinic and Walgreens Latest Reviews

Recent published reviews
1.2

After sitting on hold for over 30 minutes and not being able to get in touch with anyone, I made my appointment online...

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No votes

I had to do Rx shipping on my phone to receive my prescriptions to be safe with this pandemic, and week later I...

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1

Got a urine sample and paid $200 for the session. Two weeks later I get an invoice for $400 for the urine sample. In...

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No votes

My understanding is customers are supposed to wear masks in Walgreens. What about the employees? I went to the...

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Minute Clinic and Walgreens Products and Services

Most reviewed product and services
  • Minute Clinic Customer Care (149 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)
  • Walgreens Prescription Refill (446 reviews)
  • Walgreens Pharmacist (246 reviews)
  • Walgreens Manager (180 reviews)