PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wake Forest Baptist Medical Center and Minute Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wake Forest Baptist Medical Center
Minute Clinic

Wake Forest Baptist Medical Center and Minute Clinic Overview

Total reviews
15
646
Company responses
0
0
Issues resolved
0
9

Wake Forest Baptist Medical Center and Minute Clinic Consumer Ratings

Rank
232 out of 1972 in Hospitals, Clinics and Medical Centers category
333 out of 1972 in Hospitals, Clinics and Medical Centers category
Customer service
269 in category
246 in category
Price Affordability
198 in category
215 in category
Website
237 in category
305 in category
Value for money
161 in category
185 in category

Wake Forest Baptist Medical Center and Minute Clinic Rating Details

Customer service
1.3 (8 reviews)
1.3 (353 reviews)
Reviewer's quote

...This incident needed to be reported and I know I will not accept that kind of Service anywhere!! He's lucky to have a job!! ..

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...Tried calling their customer service at 866-389-2727 but nobody picks up phone even after holding line for more than 30 min each time. There is no option for them to call me back. Just perpetual message that "Please hold line for next customer"..

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Price Affordability
2 (8 reviews)
1.9 (247 reviews)
Reviewer's quote

I am currently sitting at the ER. The time is 5:21. I have been sittimg here since 1:00. I fell down the steps,needless to say, i am in pain. Light headed, and sick. I have not had anything to eat or drink and no one has even checked on me. This unacceptable. There is no sense in leaving people for...

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...use Medicare and was bill full price. They will not answer the billing telephone number Big surprise..

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Website
2.1 (8 reviews)
2 (269 reviews)
Reviewer's quote

Went to the ER with the shingles granted I know its not life threatning but have you ever had to sit in waiting room for 9 hours yes 9 hours with the shingles when I finaley get back to examaning room all they do for me is wrap the shingles in lidocane patches have you ever tryed to pull lidocane...

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...Even on their website they say they will give your doctor a copy of the after-visit summary. That is basically information for the patient. It is not the same as the medical record...

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Value for money
1.8 (8 reviews)
1.5 (236 reviews)
Reviewer's quote

My husband was recently in the hospital for 5 days for breathing issues. Each time a nurse or respiratory person came in he was told something different about his condition and plan for his care. Someone changed his breathing regiment from every 4 hours to every 12 hours without consulting anyone....

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...I WANT MY GAS MONEY REFUNDED. TWO TRIPS TO THAT STORE. 2 HOURS WASTED...

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Wake Forest Baptist Medical Center and Minute Clinic Pros and Cons

Pros
  • General service
  • Friendly nurse practitioner
  • Convenient
  • Care
Cons
No votes
  • Poor customer service
  • Service
  • Unprofessional service

Wake Forest Baptist Medical Center and Minute Clinic Most Positive Reviews

Top rated reviews
3.7

1990 Chickasha Dr.
Pfafftown, NC 27040

October 27, 2016

Patient Relations
Wake Forest Baptist Medical Center,
...

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5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

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3.5

Getting better! The ER waiting room was clean today! However, both my wife and i are handicapped with difficulty...

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5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

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Wake Forest Baptist Medical Center and Minute Clinic Most Critical Reviews

Lowest rated reviews
1

Was provided misinformation of instructional diagnostic testing services waited over 3 hours for what was only supposed...

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1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

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1

I am currently sitting at the ER. The time is 5:21. I have been sittimg here since 1:00. I fell down the steps,needless...

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1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

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Wake Forest Baptist Medical Center and Minute Clinic Latest Reviews

Recent published reviews
No votes

Doctor told patient in middle of Crohn’s disease attack that they did not give pain meds anymore. Unbelievable.

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1.2

After sitting on hold for over 30 minutes and not being able to get in touch with anyone, I made my appointment online...

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No votes

my father in law was taken to wake forest hospital that was high point regional, around 10:00 am yesterday 9-19. he was...

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1

Got a urine sample and paid $200 for the session. Two weeks later I get an invoice for $400 for the urine sample. In...

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Wake Forest Baptist Medical Center and Minute Clinic Products and Services

Most reviewed product and services
  • Wake Forest Baptist Medical Center Customer Care (3 reviews)
  • Wake Forest Baptist Medical Center Medical Care (3 reviews)
  • Wake Forest Baptist Medical Center Emergency Service (3 reviews)
  • Minute Clinic Customer Care (149 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)