PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Minute Clinic and Wake Forest Baptist Medical Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Minute Clinic
Wake Forest Baptist Medical Center

Minute Clinic and Wake Forest Baptist Medical Center Overview

Total reviews
621
15
Company responses
0
0
Issues resolved
9
0

Minute Clinic was first mentioned on PissedConsumer on Dec 17, 2012 and since then this brand received 621 reviews. It is 606 reviews more than Wake Forest Baptist Medical Center received since Aug 22, 2014.

Minute Clinic and Wake Forest Baptist Medical Center Consumer Ratings

Rank
320 out of 2946 in Hospitals, Clinics and Medical Centers category
220 out of 2946 in Hospitals, Clinics and Medical Centers category
Customer service
238 in category
262 in category
Staff
276 in category
209 in category
Product or Service Quality
215 in category
168 in category

According to consumer ratings and reviews, Wake Forest Baptist Medical Center ranks 100 points higher in the Hospitals, Clinics and Medical Centers category than Minute Clinic. People gave Minute Clinic 1.3 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 529 points higher than the worst rated brand in this category. At the same time, Wake Forest Baptist Medical Center was rated 1.3 stars for Customer service criterion in this category and it is 505 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wake Forest Baptist Medical Center has a higher rating than Minute Clinic. Regarding Product or Service Quality criterion, consumers gave Minute Clinic 1.5 stars and it is 72% greater than other in category. Wake Forest Baptist Medical Center however was rated 1.9 stars and it is 78% greater than other in category.

Minute Clinic and Wake Forest Baptist Medical Center Rating Details

Customer service
1.3 (334 reviews)
1.3 (8 reviews)
Reviewer's quote

...For three days I tried to reach their customer service to rectify the situation and each time I was placed on hold for over an hour. I still have not been able to reach anyone. Disgusting!..

PissedConsumer1702984

...This incident needed to be reported and I know I will not accept that kind of Service anywhere!! He's lucky to have a job!! ..

Caira
Staff
1.6 (320 reviews)
2 (9 reviews)
Reviewer's quote

...The computer shouldn’t accept signups unless staff WILL stay to see the patient..

Mark B

It might be useful to train your staff regarding the various ways patients use to cope with their emotional discomfort. For a doctor or physician’s assistant to complain and seek redress through a superior over patient’s coping mechanisms might be interpreted as being judgmental. My trust in the...

Salim
Product or Service Quality
1.5 (287 reviews)
1.9 (7 reviews)
Reviewer's quote

I went in with a lighter case of Poison Ivy. I told the Nurse that Prednisone had worked in the past. She gave me a cream. It didn’t work. In order to get a hold of her I had to go through the call center and wait 24 hrs for a call back. Then she prescribed a light dose of prednisone. It worked but...

Patrick H

Went to the ER with the shingles granted I know its not life threatning but have you ever had to sit in waiting room for 9 hours yes 9 hours with the shingles when I finaley get back to examaning room all they do for me is wrap the shingles in lidocane patches have you ever tryed to pull lidocane...

Claude B

Minute Clinic and Wake Forest Baptist Medical Center Pros and Cons

Pros
  • Friendly nurse practitioner
  • Convenient
  • Care
  • General service
Cons
  • Poor customer service
  • Service
  • Unprofessional service
No votes

Minute Clinic and Wake Forest Baptist Medical Center Most Positive Reviews

Top rated reviews
5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

3.7

Getting better! The ER waiting room was clean today! However, both my wife and i are handicapped with difficulty...

Minute Clinic and Wake Forest Baptist Medical Center Most Critical Reviews

Lowest rated reviews
1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

1

Was provided misinformation of instructional diagnostic testing services waited over 3 hours for what was only supposed...

Minute Clinic and Wake Forest Baptist Medical Center Latest Reviews

Recent published reviews
2

unqualified employee (NP). went to do wax removal, Nothing was done. it was first time and will never go back.

Read all 621 reviews
1

I am currently sitting at the ER. The time is 5:21. I have been sittimg here since 1:00. I fell down the steps,needless...

Read all 15 reviews

Minute Clinic and Wake Forest Baptist Medical Center Products and Services

Most reviewed product and services
  • Minute Clinic Customer Care (145 reviews)
  • Minute Clinic Medical Care (118 reviews)
  • Minute Clinic Nurse (57 reviews)
  • Wake Forest Baptist Medical Center Customer Care (3 reviews)
  • Wake Forest Baptist Medical Center Medical Care (3 reviews)
  • Wake Forest Baptist Medical Center Emergency Service (3 reviews)