PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Minute Clinic and Wake Forest Baptist Medical Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Minute Clinic
Wake Forest Baptist Medical Center

Minute Clinic and Wake Forest Baptist Medical Center Overview

Total reviews
711
15
Company responses
0
0
Issues resolved
9
0

Minute Clinic and Wake Forest Baptist Medical Center Consumer Ratings

Rank
337 out of 2002 in Hospitals, Clinics and Medical Centers category
232 out of 2002 in Hospitals, Clinics and Medical Centers category
Customer service
248 in category
271 in category
Product or Service Quality
227 in category
178 in category
Website
317 in category
242 in category
Diversity of Products or Services
271 in category
197 in category

Minute Clinic and Wake Forest Baptist Medical Center Rating Details

Customer service
1.3 (390 reviews)
1.3 (8 reviews)
Reviewer's quote

...horrible customer service!!!I..

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...This incident needed to be reported and I know I will not accept that kind of Service anywhere!! He's lucky to have a job!! ..

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Product or Service Quality
1.5 (334 reviews)
1.9 (7 reviews)
Reviewer's quote

Have tried for two days to get through to customer service. Unable to get call through. My husband had a COV-19 test in May at a drive through Minute Clinic...

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I am currently sitting at the ER. The time is 5:21. I have been sittimg here since 1:00. I fell down the steps,needless to say, i am in pain. Light headed, and sick. I have not had anything to eat or drink and no one has even checked on me. This unacceptable. There is no sense in leaving people for...

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Website
1.9 (304 reviews)
2.1 (8 reviews)
Reviewer's quote

...The website and personnel say results will be available in 2-4 days. It is important for us to receive our results as we care for our infant granddaughter while our daughter works as a first line responder in a hospital. It is July 5, 2020 No results...

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Went to the ER with the shingles granted I know its not life threatning but have you ever had to sit in waiting room for 9 hours yes 9 hours with the shingles when I finaley get back to examaning room all they do for me is wrap the shingles in lidocane patches have you ever tryed to pull lidocane...

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Diversity of Products or Services
1.7 (298 reviews)
2.1 (7 reviews)
Reviewer's quote

Rip off people for covered services..

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Was provided misinformation of instructional diagnostic testing services waited over 3 hours for what was only supposed to have been 1 very disappointing and unpleasant experience disgusted patient still waiting ..

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Minute Clinic and Wake Forest Baptist Medical Center Pros and Cons

Pros
  • Convenient
  • Friendly nurse practitioner
  • Care
  • General service
Cons
  • Poor customer service
  • Unprofessional service
  • Service
No votes

Minute Clinic and Wake Forest Baptist Medical Center Most Positive Reviews

Top rated reviews
5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

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3.7

1990 Chickasha Dr.
Pfafftown, NC 27040

October 27, 2016

Patient Relations
Wake Forest Baptist Medical Center,
...

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5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

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3.5

Getting better! The ER waiting room was clean today! However, both my wife and i are handicapped with difficulty...

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Minute Clinic and Wake Forest Baptist Medical Center Most Critical Reviews

Lowest rated reviews
1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

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1

Was provided misinformation of instructional diagnostic testing services waited over 3 hours for what was only supposed...

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1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

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1

I am currently sitting at the ER. The time is 5:21. I have been sittimg here since 1:00. I fell down the steps,needless...

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Minute Clinic and Wake Forest Baptist Medical Center Latest Reviews

Recent published reviews
No votes

Had covid test 25 days ago still no results this is terrible !!!!!

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No votes

Doctor told patient in middle of Crohn’s disease attack that they did not give pain meds anymore. Unbelievable.

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1.8

ANSWER your phone ,ANSWER your phone

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No votes

my father in law was taken to wake forest hospital that was high point regional, around 10:00 am yesterday 9-19. he was...

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Minute Clinic and Wake Forest Baptist Medical Center Products and Services

Most reviewed product and services
  • Minute Clinic Customer Care (152 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)
  • Wake Forest Baptist Medical Center Customer Care (3 reviews)
  • Wake Forest Baptist Medical Center Medical Care (3 reviews)
  • Wake Forest Baptist Medical Center Emergency Service (3 reviews)