PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Minute Clinic and Southwest Medical Associates as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Minute Clinic
Southwest Medical Associates

Minute Clinic and Southwest Medical Associates Overview

Total reviews
620
77
Company responses
0
0
Issues resolved
9
0

Minute Clinic was first mentioned on PissedConsumer on Dec 17, 2012 and since then this brand received 620 reviews. It is 543 reviews more than Southwest Medical Associates received since Nov 9, 2010.

Minute Clinic and Southwest Medical Associates Consumer Ratings

Rank
318 out of 2944 in Hospitals, Clinics and Medical Centers category
320 out of 2944 in Hospitals, Clinics and Medical Centers category
Customer service
238 in category
173 in category
Staff
275 in category
279 in category
Product or Service Quality
214 in category
229 in category

According to consumer ratings and reviews, Minute Clinic ranks 2 points higher in the Hospitals, Clinics and Medical Centers category than Southwest Medical Associates. People gave Minute Clinic 1.3 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 529 points higher than the worst rated brand in this category. At the same time, Southwest Medical Associates was rated 1.8 stars for Customer service criterion in this category and it is 594 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Southwest Medical Associates has a higher rating than Southwest Medical Associates. Regarding Product or Service Quality criterion, consumers gave Minute Clinic 1.5 stars and it is 72% greater than other in category. Southwest Medical Associates however was rated 1.5 stars and it is 70% greater than other in category.

Minute Clinic and Southwest Medical Associates Rating Details

Customer service
1.3 (334 reviews)
1.8 (41 reviews)
Reviewer's quote

...For three days I tried to reach their customer service to rectify the situation and each time I was placed on hold for over an hour. I still have not been able to reach anyone. Disgusting!..

PissedConsumer1702984

My doctors refuse to see me when I am sick. I tried to get am online appointment but there are never any that work with my schedule. Tried to get some antibiotics for my sore throat but for ignored but the 2 hour response time in fact it was 3 hours. Now I have to go to work tomorrow with no...

Sarah C
Staff
1.6 (320 reviews)
1.6 (37 reviews)
Reviewer's quote

...The computer shouldn’t accept signups unless staff WILL stay to see the patient..

Mark B

The worst staff ever I would jot recommend them at all..

PissedConsumer1676181
Product or Service Quality
1.5 (287 reviews)
1.5 (33 reviews)
Reviewer's quote

I went in with a lighter case of Poison Ivy. I told the Nurse that Prednisone had worked in the past. She gave me a cream. It didn’t work. In order to get a hold of her I had to go through the call center and wait 24 hrs for a call back. Then she prescribed a light dose of prednisone. It worked but...

Patrick H

prescribed niacin 2000 mg at a different pharmacy why not my usual who would have warned about the side affects of this He failed to send reportto Dr Arce my pcphe scared my wife making her scared to drive with me saying I was a ticking time bomb My Doc said that was rubbishThis man is a danger

doug g

Minute Clinic and Southwest Medical Associates Pros and Cons

Pros
  • Friendly nurse practitioner
  • Convenient
  • Care
  • Still thinking
  • Nurses assistants
  • Phone
Cons
  • Poor customer service
  • Service
  • Unprofessional service
  • Ability to communicate
  • Uncaring doctors
  • Do not try to help

Minute Clinic and Southwest Medical Associates Most Positive Reviews

Top rated reviews
5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

5

prescribed niacin 2000 mg at a different pharmacy why not my usual who would have warned about the side affects of this...

Minute Clinic and Southwest Medical Associates Most Critical Reviews

Lowest rated reviews
1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

1

My mother recently went in this clinic for pain management but unfortunately was greeted with nothing but...

Minute Clinic and Southwest Medical Associates Latest Reviews

Recent published reviews

I am sick and need to see a physicians assistant by appointment my area code is Las Vegas NV 89138

Read all 620 reviews
1

My doctors refuse to see me when I am sick. I tried to get am online appointment but there are never any that work with...

Read all 77 reviews

Minute Clinic and Southwest Medical Associates Products and Services

Most reviewed product and services
  • Minute Clinic Customer Care (145 reviews)
  • Minute Clinic Medical Care (118 reviews)
  • Minute Clinic Nurse (57 reviews)
  • Southwest Medical Associates Medical Care (23 reviews)
  • Southwest Medical Associates Doctor (11 reviews)
  • Southwest Medical Associates Customer Care (11 reviews)