PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Minute Clinic and Southwest Medical Associates as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Minute Clinic
Southwest Medical Associates

Minute Clinic and Southwest Medical Associates Overview

Total reviews
710
82
Company responses
0
0
Issues resolved
9
0

Minute Clinic and Southwest Medical Associates Consumer Ratings

Rank
336 out of 2002 in Hospitals, Clinics and Medical Centers category
337 out of 2002 in Hospitals, Clinics and Medical Centers category
Customer service
247 in category
184 in category
Product or Service Quality
227 in category
250 in category
Website
316 in category
233 in category
Diversity of Products or Services
271 in category
292 in category

Minute Clinic and Southwest Medical Associates Rating Details

Customer service
1.3 (390 reviews)
1.7 (44 reviews)
Reviewer's quote

...horrible customer service!!!I..

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...These people (nurses, managers, and what they call customer service, do not care about you. You have to demand the service you need. Otherwise they give it to you...

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Product or Service Quality
1.5 (334 reviews)
1.4 (36 reviews)
Reviewer's quote

Have tried for two days to get through to customer service. Unable to get call through. My husband had a COV-19 test in May at a drive through Minute Clinic...

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...Not to even see a doctor, but a so called assistant! What happened to quality care?..

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Website
1.9 (304 reviews)
2.2 (34 reviews)
Reviewer's quote

...The website and personnel say results will be available in 2-4 days. It is important for us to receive our results as we care for our infant granddaughter while our daughter works as a first line responder in a hospital. It is July 5, 2020 No results...

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First of all Dr. D Malone came in the office the questioning me about why I moved from the Midwest to Las Vegas. He saw what I was on certain medications and starting lecturing me about my medications. I told him I did not ask him to write any prescriptions for me except my very important Blood...

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Diversity of Products or Services
1.7 (298 reviews)
1.6 (34 reviews)
Reviewer's quote

Rip off people for covered services..

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...Just a bunch of money hungry corporations that always want more and more money for services that they never even follow through. Stay away from southwest medical associates!!!! ..

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Minute Clinic and Southwest Medical Associates Pros and Cons

Pros
  • Convenient
  • Friendly nurse practitioner
  • Care
  • Still thinking
  • Nurses assistants
  • Phone
Cons
  • Poor customer service
  • Unprofessional service
  • Service
  • Ability to communicate
  • Uncaring doctors
  • Poor patient service

Minute Clinic and Southwest Medical Associates Most Positive Reviews

Top rated reviews
5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

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5

Employees discussing emplyee busines where the waiting room can hear. One particular was a very unprofessional aftican...

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5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

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5

prescribed niacin 2000 mg at a different pharmacy why not my usual who would have warned about the side affects of this...

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Minute Clinic and Southwest Medical Associates Most Critical Reviews

Lowest rated reviews
1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

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1

My mother recently went in this clinic for pain management but unfortunately was greeted with nothing but...

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1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

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1

To Whom It May Concern,

My name is DarShelle Lynch, I am overly dissatisfied with the service I have been receiving fro...

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Minute Clinic and Southwest Medical Associates Latest Reviews

Recent published reviews
1.8

ANSWER your phone ,ANSWER your phone

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1.2

First of all Dr. D Malone came in the office the questioning me about why I moved from the Midwest to Las Vegas. He saw...

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4.4

I gat HPV vaccine at 298 Mulberry Street ON The Corner OF E. Houston ST New York, NY 10012 on July 9, and I get the...

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No votes

I went to South West Sienna on April. I was seen by Dr Omar Bibi. I was in terrible shape. My body was bent and I could...

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Minute Clinic and Southwest Medical Associates Products and Services

Most reviewed product and services
  • Minute Clinic Customer Care (152 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)
  • Southwest Medical Associates Medical Care (23 reviews)
  • Southwest Medical Associates Customer Care (11 reviews)
  • Southwest Medical Associates Doctor (11 reviews)