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Minute Clinic

Hospitals, Clinics and Medical Centers, Doctors
  • 8 ISSUES RESOLVED
  • 424 TOTAL REVIEWS
  • $26.4K CLAIMED LOSSES
  • $425 AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Website
  • Friendly nurse practitioner 6
  • Wait time 4
  • Convenient 4
  • Care 4
  • Wait time is ridiculous 3

Customers don't like

  • Poor customer service3
  • No way to resolve issues3
  • No action on complaint3
  • Customer service and billing3
  • Unnecessary wait2
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OptumRx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 462 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
  • Some reps who tried to help 6
  • Customer service reps are mostly nice and calm 4
  • That they are professional and respectful 3
  • Savings 3
  • Nothinh 2

Customers don't like

  • Order fulfillment9
  • Complete lack of honesty9
  • Incompetent employees7
  • Customer service7
  • Quality of call center people is very low4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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