PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MindMeister and Paychex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MindMeister
Paychex

MindMeister and Paychex Overview

Total reviews
23
213
Company responses
0
0
Issues resolved
0
3

MindMeister and Paychex Consumer Ratings

Rank
47 out of 1045 in Software category
336 out of 1862 in Financial Services category
Customer service
39 in category
274 in category
Website
58 in category
307 in category
Product or Service Quality
51 in category
278 in category
Price Affordability
72 in category
197 in category

MindMeister and Paychex Rating Details

Customer service
3.6 (9 reviews)
1.2 (108 reviews)
Reviewer's quote

...The 2 negative reviews below are from the “same” customer. He did not contact us first before leaving his negative comment. Our software works fine 99% of the time...

Read full review

...Not only dismissive bad customer service but blatant crooked activity. This company is definitely fly by night. This doesn’t bode well for the companies that use this *** company...

Read full review
Website
3.4 (9 reviews)
1.3 (79 reviews)
Reviewer's quote

...We also have a Better Business Bureau A+ Rating that you can link to directly from our website. Pissed Consumer thrives mainly on negative comments. We have over 100,000 satisfied customers so we ask that you please review the thousands of positive reviews rather than a few negative...

Read full review

...Please visit my website at www. morseelectricinc. com...

Read full review
Product or Service Quality
3.3 (7 reviews)
1.1 (91 reviews)
Reviewer's quote

...I found it to be totally worthless and hope that nobody else ever buys this product. If they do then they have wasted their money. {{Redacted}}..

Read full review

Compared to large financial institutions such as Fidelity or Merrill Lynch, Paychex is a poor substitute for a 401(k) financial services provider. They lack many features that other companies offer standard. For example: 1) Paychex doesn't provide monthly statements, either emailed or online...

Read full review
Price Affordability
3.3 (7 reviews)
1.6 (74 reviews)
Reviewer's quote

I was redirected to an answering machine.

Read full review

Repeatedly took out insurance deduction for insurance I didn't have. Take federal tax from auto allowance that's not supposed to be taxed. I hate the incompetent company! It's always blamed on someone new. This is what you do Paychex, get it right.

Read full review

MindMeister and Paychex Pros and Cons

Pros
No votes
  • Payroll specialist
  • Tonya grubb she is excellent
  • Tlo staff
Cons
  • It was crap
  • Terrible customer service
  • No responsibility for mistakes
  • Inaccurate information

MindMeister and Paychex Most Positive Reviews

Top rated reviews
5

Please email us to resolve your issue BEFORE leaving a negative review, and we will happily resolve ANY issues you have:...

Read full review
5

I can't log into my paychex

Read full review
5

HELLO, MY NAME IS DANTE AND I POSTED THE 2 REVIEWS BELOW THE FIRST REVIEW WAS ENTITLED--->mindmaster software is "fau...

Read full review
4

We received our 1095 C forms and they are wrong. After to talking to Paychex they informed us they knew they were...

Read full review

MindMeister and Paychex Most Critical Reviews

Lowest rated reviews
1

Was very apprehensive about buying this software, especially with all the scams flying about. Tried the software for a...

Read full review
1

Having supplied payroll on sept 26th 2014 I am still waiting on thursday the 2nd of october for the info to pay my emplo...

Read full review
1

After reading some positive reviews about this software, i decided to buy it and give it a try. I have now tried it for...

Read full review
1

We have been working with Paychex for our payroll since 2011. They failed to file our employer taxes properly and used...

Read full review

MindMeister and Paychex Latest Reviews

Recent published reviews
4.3

I was redirected to an answering machine.

Read full review
1.2

Repeatedly took out insurance deduction for insurance I didn't have. Take federal tax from auto allowance that's not...

Read full review
No votes

I have been trying to make a mind map for an hour now, and I can't. The website keeps bringing a notification that...

Read full review
No votes

Had to leave a message with the insurance department. No one answers the phone.

Read full review

MindMeister and Paychex Products and Services

Most reviewed product and services
  • Mindmeister Management Software (5 reviews)
  • Paychex Payroll Services (93 reviews)
  • Paychex Customer Care (23 reviews)
  • Paychex Small Business Payroll Services (19 reviews)