PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mimis Cafe and Panera Bread as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mimis Cafe
Panera Bread

Mimis Cafe and Panera Bread Overview

Total reviews
142
2225
Company responses
0
0
Issues resolved
1
4

Panera Bread was first mentioned on PissedConsumer on Feb 1, 2008 and since then this brand received 2225 reviews. It is 2083 reviews more than Mimis Cafe received since Aug 10, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mimis Cafe customer support team than with Panera Bread customer service.

Mimis Cafe and Panera Bread Consumer Ratings

Rank
98 out of 5046 in Cafes, Restaurants and Bars category
99 out of 5046 in Cafes, Restaurants and Bars category
Customer service
95 in category
57 in category
Staff
77 in category
67 in category
Price Affordability
121 in category
152 in category

According to consumer ratings and reviews, Mimis Cafe ranks 1 points higher in the Cafes, Restaurants and Bars category than Panera Bread. People gave Mimis Cafe 1.9 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 269 points higher than the worst rated brand in this category. At the same time, Panera Bread was rated 2.2 stars for Customer service criterion in this category and it is 307 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Panera Bread has a higher rating than Mimis Cafe. Regarding Price Affordability criterion, consumers gave Mimis Cafe 2.6 stars and it is 67% greater than other in category. Panera Bread however was rated 2.4 stars and it is 58% greater than other in category.

Mimis Cafe and Panera Bread Rating Details

Customer service
1.9 (59 reviews)
2.2 (1068 reviews)
Reviewer's quote

...The food has always been great, the service not so much. Mostly ignored when we entered, no one to seat us after a ten minutes wait, no greeting either. One waiter we had one time just could not get his act together...

JOHN J

I am a regular customer at the Panera Bread near my home. I have been a customer there for as long as the store has existed. So I was extremely disturbed and offended when I was having a conversation with an employee I have come to know very well...

Tina P
Staff
2.2 (46 reviews)
2.4 (994 reviews)
Reviewer's quote

...About 6:30---very few customers and at least 4 visible staff members enjoying each others conversations. We were promptly seated---then ignored. No kidding--after about ten minutes of trying to get someones attention we decided that we deserved better, got up and left...

Jack S

The entire Panera staff helped me through a hard evening. The entire staff was a the pick up window to serve me my food! Wow the best food and staff!..

PissedConsumer1712024
Price Affordability
2.6 (44 reviews)
2.4 (915 reviews)
Reviewer's quote

...I knew why, as the coffee was ridiculously priced along with the iced tea at 3. 49! Of course not making it 3. 50 seems to fool some people but not all of us...

PissedConsumer883853

...Paid full price for it and left. But why are they always out of items at peak times? I actually got a call from the manager after i let them know i would have just gone somewhere else if they were out of everything. She apologized and let me know she would mail a gift card...

Christine H

Mimis Cafe and Panera Bread Pros and Cons

Pros
  • Staff
  • You split food onto two plates
  • Very nice and friendly service
  • Helpful cashier
  • Soup
  • Food
Cons
  • Waitress not being attentive or serving what was ordered
  • Service at all
  • Poor service
  • Bad customer service
  • Service
  • Amount of food or prices

Mimis Cafe and Panera Bread Most Positive Reviews

Top rated reviews
5

Mimi's cafe seems to cater to middle aged and up who are looking for a quite dining experience from attentive, caring...

5

I go to the Cypress Texas location at least 3 to 4 times a week and love it. The cashier is always so helpful on...

Mimis Cafe and Panera Bread Most Critical Reviews

Lowest rated reviews
1

Gina was our waitress, she was hanging out with the bald loud male Manager, instead of taking care of our needs. Not on...

1

Yesterday in Redmond Washington at 7:18 I have never seen a worse product slow delivered poor quality sandwich in all my...

Mimis Cafe and Panera Bread Latest Reviews

Recent published reviews
1

My friend & I go to Mimi's quite a bit. Yesterday, we ate at the Fairfield, CA restaurant. We both ordered a cup of Onio...

Read all 142 reviews

I am a former Panera Bread employee and my last day was October 13, 2019 at the location in Camarillo, CA. I moved to...

Read all 2225 reviews

Mimis Cafe and Panera Bread Products and Services

Most reviewed product and services
  • Mimis Cafe Waiter (17 reviews)
  • Mimis Cafe Customer Care (16 reviews)
  • Mimis Cafe Free Entree Coupon (3 reviews)
  • Panera Bread Customer Care (279 reviews)
  • Panera Bread Sandwich (169 reviews)
  • Panera Bread Manager (150 reviews)