PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Olive Garden and Mimis Cafe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Olive Garden
Mimis Cafe

Olive Garden and Mimis Cafe Overview

Total reviews
611
142
Company responses
3
0
Issues resolved
1
1

Olive Garden was first mentioned on PissedConsumer on May 13, 2008 and since then this brand received 611 reviews. It is 469 reviews more than Mimis Cafe received since Aug 10, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mimis Cafe customer support team than with Olive Garden customer service.

Olive Garden and Mimis Cafe Consumer Ratings

Rank
93 out of 3120 in Cafes, Restaurants and Bars category
98 out of 3120 in Cafes, Restaurants and Bars category
Customer service
75 in category
101 in category
Staff
74 in category
77 in category
Location
84 in category
83 in category

According to consumer ratings and reviews, Olive Garden ranks 5 points higher in the Cafes, Restaurants and Bars category than Mimis Cafe. People gave Olive Garden 2 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 296 points higher than the worst rated brand in this category. At the same time, Mimis Cafe was rated 1.9 stars for Customer service criterion in this category and it is 270 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Mimis Cafe has a higher rating than Mimis Cafe. Regarding Location criterion, consumers gave Olive Garden 3.3 stars and it is 77% greater than other in category. Mimis Cafe however was rated 3.3 stars and it is 78% greater than other in category.

Olive Garden and Mimis Cafe Rating Details

Customer service
2 (238 reviews)
1.9 (59 reviews)
Reviewer's quote

...She is not friendly and obviously doesnt have good customer service skills. I hope she gets the feedback to be a better server and I never want to have her as my server again. We had spent almost 100 even with a tip and she didnt deserve this but we still tipped her...

Jen D

The food was very good, however, customer service was poor at best. My order was late, as other at our booth were served, as I waited for my food, only a few minutes, but I feel all our meals should have been served together. Problems were, getting another basket of rolls, delayed, requested twice,...

PissedConsumer1196661
Staff
2.2 (224 reviews)
2.2 (46 reviews)
Reviewer's quote

...Your entrees are delicious as well! Your staff is very nice to me and my family, they are always asking if we need something-which is not annoying for me at all, especially when you have children that are making a mess at the table or dropping their spoons..

Fronia

...About 6:30---very few customers and at least 4 visible staff members enjoying each others conversations. We were promptly seated---then ignored. No kidding--after about ten minutes of trying to get someones attention we decided that we deserved better, got up and left...

Jack S
Location
3.3 (209 reviews)
3.3 (39 reviews)
Reviewer's quote

...New Tampa location. It irritates me every time that commercial is aired - complete misrepresentation of what is being served in New Tampa. No acknowledgment that what I was served was inaccurate - won't be back...

Cindy M

...We have dined at the Knoxville, TN location. The food has always been great, the service not so much. Mostly ignored when we entered, no one to seat us after a ten minutes wait, no greeting either...

JOHN J

Olive Garden and Mimis Cafe Pros and Cons

Pros
  • Food was good
  • I couldnt enjoy it
  • Salad and bread sticks
  • Staff
  • Bread
  • People
Cons
  • Food
  • Not fresh food
  • Service
  • Waitress not being attentive or serving what was ordered
  • Service at all
  • Customer service courtesy

Olive Garden and Mimis Cafe Most Positive Reviews

Top rated reviews
5

My husband and I had dinner at the Olive Garden in D'Iberville, Mississippi last night. Our server, Sloan, was amazing...

5

Mimi's cafe seems to cater to middle aged and up who are looking for a quite dining experience from attentive, caring...

Olive Garden and Mimis Cafe Most Critical Reviews

Lowest rated reviews
1

The waiter was beyond slow. He served drinks, salad and bread sticks to another table, that was seated after us, before...

1

Gina was our waitress, she was hanging out with the bald loud male Manager, instead of taking care of our needs. Not on...

Olive Garden and Mimis Cafe Latest Reviews

Recent published reviews
2.2

I was visiting my son & family in Orlando. Store #1793. The service was bad. The server - Victoria, acted like it...

Read all 611 reviews
1

My friend & I go to Mimi's quite a bit. Yesterday, we ate at the Fairfield, CA restaurant. We both ordered a cup of Onio...

Read all 142 reviews

Olive Garden and Mimis Cafe Products and Services

Most reviewed product and services
  • Olive Garden Waiter (50 reviews)
  • Olive Garden Customer Care (49 reviews)
  • Olive Garden Pasta (43 reviews)
  • Mimis Cafe Waiter (17 reviews)
  • Mimis Cafe Customer Care (16 reviews)
  • Mimis Cafe Free Entree Coupon (3 reviews)