PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mike Thompsons Rv and Sears Home Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mike Thompsons Rv
Sears Home Services

Mike Thompsons Rv and Sears Home Services Overview

Total reviews
106
1933
Company responses
0
0
Issues resolved
1
7

Sears Home Services was first mentioned on PissedConsumer on Mar 31, 2011 and since then this brand received 1933 reviews. It is 1827 reviews more than Mike Thompsons Rv received since Oct 30, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mike Thompsons Rv customer support team than with Sears Home Services customer service.

Mike Thompsons Rv and Sears Home Services Consumer Ratings

Rank
817 out of 5315 in Dealers category
149 out of 1503 in Household Services category
Customer service
543 in category
115 in category
Staff
554 in category
118 in category
Product or Service Quality
543 in category
102 in category

Mike Thompsons Rv and Sears Home Services Rating Details

Customer service
1.2 (40 reviews)
1.1 (789 reviews)
Reviewer's quote

Mike Thompson RV in Colton gave me the worst customer service of my life, and I'm 65 years old! They had our coach for 2 1/2 months and were supposed to fix four things- a leaky shower and three other minor things. The original time estimate was two weeks! Beyond the time factor, my biggest...

frank q

...I have never experienced such poor customer service- I called the Gainesville location and they hung up on me. I will never use this company again- I dont know what has happened to Sears but this is no longer the company I have known all these years. No customer service whatsoever..

Rosemary M
Staff
1.5 (33 reviews)
1.4 (687 reviews)
Reviewer's quote

Sales staff at Mike Thompson RV were great! However, we refused to take possession of our Motorhome three times. By the fourth attempt to take home our Motorhome, and after making the first payment, half of the items were corrected. Two months later, we cannot get a return call or email to finish...

PissedConsumer1126736

...The customer service staff is inadequate, untrauned, and use the word "escalation" as a synonym for "good luck, sucker. "..

Brett A
Product or Service Quality
1.3 (29 reviews)
1.3 (637 reviews)
Reviewer's quote

I have done everything to not write a bad review, but I feel that I need to do my public service and try to help people understand what they will experience from Mike Thompson R/V. I purchased a used R/V from Mike Thompson R/V in April of 2017. At first I was very pleased with the buying...

PissedConsumer1530350

Received a bill in December 2019 for a service call. Paid the bill by check and check cleared the bank in December 2019. In January 2020, 27 days after check cleared the bank, received another bill for the same service call..

Ben S

Mike Thompsons Rv and Sears Home Services Pros and Cons

Pros
  • Salesman
  • Service tech who worked on coach
  • Sales and finance process
  • Technician
  • How sear was 10 yrs ago
  • Sales people were nice
Cons
  • Poor customer service
  • Took my cash and ran
  • Service department
  • Poor customer service
  • Inability to repair
  • Lack of customer service

Mike Thompsons Rv and Sears Home Services Most Positive Reviews

Top rated reviews
4

Well let's start with Friday afternoon, we got it to the RV park,
started setting things up, had A/C going worked perfec...

5

After 3 years and numerous repairs (all 3 doors replaced, electronic board replaced, ice maker repair, now it stops...

Mike Thompsons Rv and Sears Home Services Most Critical Reviews

Lowest rated reviews
1

After 6 weeks of waiting and 6k in repairs our 97K forest River RV was returned in horrible condition. No walk through...

1

It cost me $95 to learn never to call Sears Appliance Repair again.

I agreed to the minimum $95 charge just for a hous...

Mike Thompsons Rv and Sears Home Services Latest Reviews

Recent published reviews
1.6

Awful cimpany to buy from or work for!

Read all 106 reviews
1

Trying to get refrigerator repaired for 3 months. 6 contacts with company still unresolved. Exposed wires from...

Read all 1933 reviews

Mike Thompsons Rv and Sears Home Services Products and Services

Most reviewed product and services
  • Mike Thompsons Rv Rv Repair (11 reviews)
  • Mike Thompsons Rv Repair (10 reviews)
  • Mike Thompsons Rv Customer Care (8 reviews)
  • Sears Home Services Refrigerator Repair (247 reviews)
  • Sears Home Services Washing Machine Repair (136 reviews)
  • Sears Home Services Customer Care (135 reviews)