PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thermador and Miele as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thermador
Miele

Thermador and Miele Overview

Total reviews
66
356
Company responses
0
0
Issues resolved
0
3

Thermador and Miele Consumer Ratings

Rank
374 out of 1791 in Appliances and Electronics category
304 out of 1791 in Appliances and Electronics category
Customer service
328 in category
223 in category
Price Affordability
340 in category
409 in category
Product or Service Quality
300 in category
216 in category
Value for money
341 in category
296 in category

Thermador and Miele Rating Details

Customer service
1.1 (37 reviews)
1.4 (118 reviews)
Reviewer's quote

...Not only is it not repaired but now 2 gas burners on cooktop that were used to access oven shoot up flames and gas odor fills the kitchen! When I called customer service and repair to report and ask for resolution Tim was a bit put out to have to deal with my issue. BOTTOM LINE NEVER BUY THERMADOR..

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Terrible customer service . Have steam oven , nothing but trouble , steam doesnt work , cant clean it , cant get anyone to fix it, oven asks to many questions " Turn oven off?" That's why I pushed the off button. Worst oven I've ever had and the most expensive...

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Price Affordability
2 (32 reviews)
1.7 (84 reviews)
Reviewer's quote

When I arrived home, surprise, I had ice but it came with the price of two large gouges in my brand new hardwood floor that said refrigerator rested on. Later on that October 2015 evening, I became familiar with my new friend, a sound I now refer to as the "low purr" that my refrigerator now made...

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...So much for the advertising of great product from Germany and the price I paid in the 10,000 grand. Also the plastic that came covering the stainless steel left mark that doesn't come out. Luckily the refrigerator works fine but the noice...

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Product or Service Quality
1.4 (31 reviews)
1.6 (106 reviews)
Reviewer's quote

...Service is always a week and a half out, before they can even look at it. The 8,000. 00 fridge/freezer didnt last 4 yrs..

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Value-added German products that are over-engineered and that function beautifully for a very long time are great, just as long as the only thing you are buying is the product. But what Germans do not do well, is service. Have you ever tried catching the attention of a waiter at a restaurant in...

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Value for money
1.3 (27 reviews)
1.6 (88 reviews)
Reviewer's quote

My $8K+ Thermador Professional 6-burner Dual Range stove needs a new element which is no longer available. So, I have been told there is nothing to do but take it to the dump (see attached photo of otherwise perfect, beautiful $8K stove). I have no other option than to use every blog, chat and...

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...Their product is not worth the money, poor, poor quality. I'm disguted with my experience and I'm getting a new dishwasher. It will not be a Miele...

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Thermador and Miele Pros and Cons

Pros
  • I did like it until i was no longer able to use it
  • Products
  • Nice looking
  • Overall design and build quality of miele
  • Product
  • Independent repairman
Cons
  • Product and service
  • Poor quality products that are expensive
  • Poor quality material
  • Customer service
  • Customer servce
  • Service

Thermador and Miele Most Positive Reviews

Top rated reviews
3.1

I gave a freedom 30” freezer and fridge. The freezer has tape on the instead that can’t be removed. I called Thermador t...

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5

Purchased $21,000 worth of appliances in January from Almar in Montreal for delivery in early June. I specified one...

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3.1

Nobody picked up after I waited on hold for 10 minutes

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5

We purchased a Miele WT2780 last year, it worked absolutely fine and helped us out quite a lot, over the last year it...

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Thermador and Miele Most Critical Reviews

Lowest rated reviews
1

We purchased all Thermador appliances for our new kitchen. It took a team of professionals to attempt to install the...

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1

Our expensive Miele washing machine broke down. It took a week for an engineer to arrive. He needed several parts. He sa...

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1

Thermador double wall oven door locked after self clean. Call customer service but all they say is call a local...

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1

have fridge freezer 3 years old no extended warranty now not working called miele and was told earlyist repair was 9...

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Thermador and Miele Latest Reviews

Recent published reviews
1

My $8K+ Thermador Professional 6-burner Dual Range stove needs a new element which is no longer available. So, I have...

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1

If you want to enter the world of German pomposity, arrogance, self-importance, smugness, inflexible rule-following, and...

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1

First called for repair of my gas Thermador oven on December 31, 2019. After 4 trips and $559 bill it was declared repai...

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No votes

Just purchased washer and dryer and the stacking kit is damaged . How may I get a new one?

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Thermador and Miele Products and Services

Most reviewed product and services
  • Thermador Refrigerator (15 reviews)
  • Thermador Oven (11 reviews)
  • Thermador Repair (9 reviews)
  • Miele Dishwasher (63 reviews)
  • Miele Washing Machine (40 reviews)
  • Miele Customer Care (16 reviews)