PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mr Appliance and Miele as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mr Appliance
Miele

Mr Appliance and Miele Overview

Total reviews
211
363
Company responses
0
0
Issues resolved
0
3

Mr Appliance and Miele Consumer Ratings

Rank
143 out of 921 in Household Services category
310 out of 1786 in Appliances and Electronics category
Customer service
91 in category
211 in category
Product or Service Quality
102 in category
225 in category
Price Affordability
142 in category
414 in category
Value for money
95 in category
305 in category

Mr Appliance and Miele Rating Details

Customer service
1.4 (98 reviews)
1.4 (123 reviews)
Reviewer's quote

...I will say that both the customer service rep and repair technician were both very polite but that does not fix appliances..

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...They won't post a negative review on their site because they like their FAKE REALITY! Stay away, STAY AWAY from MIELE! They are *** if you have a problem, the worst customer service and repair service, the worst appliance mistake of my life..

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Product or Service Quality
1.3 (76 reviews)
1.6 (111 reviews)
Reviewer's quote

...tech was both incompetent and dishonest, and charged $100 per service call...

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One of the dishwashers has been replaced on at last three occasions, has had numerous service calls, and it still does not work. The oven, steam oven, and speed oven have had numerous service calls and still do not work. The dryer does not dry, and never has dried, the laundry, even when it is set...

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Price Affordability
1.3 (68 reviews)
1.7 (90 reviews)
Reviewer's quote

...When I called them to complain and ask for a discount as we are retired and living on a fixed income they told me, tough, that was the price. I was flabbergasted at their brassiness and told them I would be leaving a bad review. Their manager said thats the cost of doing business $860...

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...So much for the advertising of great product from Germany and the price I paid in the 10,000 grand. Also the plastic that came covering the stainless steel left mark that doesn't come out. Luckily the refrigerator works fine but the noice...

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Value for money
1.2 (63 reviews)
1.6 (93 reviews)
Reviewer's quote

...Now I need that money and not on a fridge tax..

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Value-added German products that are over-engineered and that function beautifully for a very long time are great, just as long as the only thing you are buying is the product. But what Germans do not do well, is service. Have you ever tried catching the attention of a waiter at a restaurant in...

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Mr Appliance and Miele Pros and Cons

Pros
  • Quick response
  • Personalities of their service techs
  • That they could come the next day
  • Overall design and build quality of miele
  • Product
  • Independent repairman
Cons
  • Unethical people
  • Totally incompetent
  • Owners refusal to send a different tech to correct the issue
  • Customer service
  • Customer servce
  • Service

Mr Appliance and Miele Most Positive Reviews

Top rated reviews
5

Damian Tellez is a expert professional. Had my dryer fixed with in 2hrs of service Call. Very happy with the job I...

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5

Purchased $21,000 worth of appliances in January from Almar in Montreal for delivery in early June. I specified one...

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5

I had this problem a few months ago. Called Lake appliance they used a dryer and spent about 15 minutes to defrost....

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5

We purchased a Miele WT2780 last year, it worked absolutely fine and helped us out quite a lot, over the last year it...

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Mr Appliance and Miele Most Critical Reviews

Lowest rated reviews
1

I should have researched this company more on the internet before calling them. I learned the hard way! My microwave...

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1

Our expensive Miele washing machine broke down. It took a week for an engineer to arrive. He needed several parts. He sa...

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1

What an unprofessional, arrogant, condescending, bunch of ***. My microwave died so I called this place. HUGE MISTAKE!!!...

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1

have fridge freezer 3 years old no extended warranty now not working called miele and was told earlyist repair was 9...

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Mr Appliance and Miele Latest Reviews

Recent published reviews
1

Friday July 10,2020 I had a service man from Mr Appliance to our home to check our sub-Zero. Johathan stated $3,453.00...

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1

They advertise their motto as "Immer Besser" translated to Forever Better. It's crap, they cut corners like everyone...

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1

Called mr appliance came the house on time diagnosed my bosch dryer with a broken drum wheel wait a week then a second...

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1

I have two Miele dishwashers, two Miele ovens, a Miele exhaust fan, two Miele speed ovens (microwave and convection...

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Mr Appliance and Miele Products and Services

Most reviewed product and services
  • Mr Appliance Refrigerator Repair (37 reviews)
  • Mr Appliance Repair (32 reviews)
  • Mr Appliance Washing Machine Repair (16 reviews)
  • Miele Dishwasher (63 reviews)
  • Miele Washing Machine (40 reviews)
  • Miele Customer Care (17 reviews)