PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Midland National Life Insurance Company and Prudential Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Midland National Life Insurance Company
Prudential Financial

Midland National Life Insurance Company and Prudential Financial Overview

Total reviews
90
42
Company responses
0
0
Issues resolved
0
0

Midland National Life Insurance Company and Prudential Financial Consumer Ratings

Rank
63 out of 1067 in Insurance category
178 out of 1067 in Insurance category
Product or Service Quality
76 in category
130 in category
Website
142 in category
218 in category
Customer service
67 in category
199 in category
Price Affordability
86 in category
224 in category

Midland National Life Insurance Company and Prudential Financial Rating Details

Product or Service Quality
1.7 (22 reviews)
1.4 (15 reviews)
Reviewer's quote

...our agent that they would not deposit the money into our account when approved and they would not expedite the check Federal Express or some other overnight service. The sure do not mind taking the money out of our account!!!!!!!! THEY FINALLY PAID OUR CLAIM, HOWEVER, THEY PAID THE WRONG AMOUNT AND NOW WE HAVE A WORTHLESS CHECK AND...

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...Where’s the customer service???..

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Website
1.7 (20 reviews)
1.4 (14 reviews)
Reviewer's quote

...All I get from customer service is we have a website issue which i think is BS. I'm concerned that my money has been lost forever..

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...Unable to speak to any live person and their website just says contact an advisor. Absolute joke if it wasn`t so serious. Think I`ll try the pension sales line...

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Customer service
1.8 (19 reviews)
1.2 (19 reviews)
Reviewer's quote

...The customer service rep I spoke with did not seem to care one way or the other and refused to look into seeing if a correction could be made. I feel I was ripped off because I was given an old form but they withheld based on a form that I was not given. ..

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Prudentials customer service reps are unorganized, customer service reps don’t know what on hand is doing to the other hand, the customer care reps don’t look into the matter good enough and they over look important details concerning your account. My HR Dept. sent documents to Prudential showing...

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Price Affordability
2.1 (19 reviews)
1.5 (16 reviews)
Reviewer's quote

I have been paying for term life for over 25 years never missed a payment. Lost a family member in August 2019 that was covered under this policy. I have been misguided by every employee I have spoken to, or they just have no idea what the right hand and the left hand are doing. They sent me a list...

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Embezzled my money. Please check ratings before signing up with this company. Thank you.

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Midland National Life Insurance Company and Prudential Financial Pros and Cons

Pros
  • Policy benefits
  • Plan they have
  • Called back fast
  • Talk a good talk
  • No pros
  • Good pricing
Cons
  • Disappointing
  • Oh hold forever to talk with someone who ends up being rude
  • Getting the run around
  • Dealing with idiots who have no clue what they are doing
  • Absolute and total incompetence of prudential employees
  • Too many to list

Midland National Life Insurance Company and Prudential Financial Most Positive Reviews

Top rated reviews
5

Unlike the other reviews at this site my experiences have only been positive with MNL. Our annuities generally have...

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5

Question about disbursal amount was addressed

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5

I have read these comments by people about this company and its practices, and I must disagree. I have my IRA with...

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4.6

I HAVE BEEN WAITING FOR MY BOOKLET AND PAYCHECK FROM YOU OVER 3 YEARS AND NOT GOTTEN IT ONCE .YOUR STAFF IS UNTRAINED...

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Midland National Life Insurance Company and Prudential Financial Most Critical Reviews

Lowest rated reviews
1

If you are a Virginia resident please file a complaint with the Virginia Bureau of Insurance, if you were sold an...

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1

I am writing to complain because I feel I have been treated unfairly by this company and their employee David Voidyk of...

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1

My mother has been trying to make a partial withdrawal that she needs to close on a condo she purchased. We are now on...

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1

I took out a small 401K through the company managing our 401K funds (Prudential), and it was supposed to be set up by...

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Midland National Life Insurance Company and Prudential Financial Latest Reviews

Recent published reviews
No votes

Im trying to call customer service, but every time I try to call it keeps going to some page where it want me to fill...

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1

After I waited one hour on hold, a representative finally answered, but the connection was garbled and she hung up on...

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No votes

Jump in monthly payments ,doubled the payment.

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2

I wanted to have my personal pension paid to me. Unable to speak to any live person and their website just says contact...

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Midland National Life Insurance Company and Prudential Financial Products and Services

Most reviewed product and services
  • Midland National Life Insurance Company Life Insurance (34 reviews)
  • Midland National Life Insurance Company Annuity (12 reviews)
  • Midland National Life Insurance Company Life Policy Claim (3 reviews)
  • Prudential Financial Customer Care (6 reviews)
  • Prudential Financial Retirement Plan (4 reviews)
  • Prudential Financial Life Insurance (4 reviews)