PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Midland National Life Insurance Company and Prudential Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Midland National Life Insurance Company
Prudential Financial

Midland National Life Insurance Company and Prudential Financial Overview

Total reviews
87
38
Company responses
0
0
Issues resolved
0
0

Midland National Life Insurance Company was first mentioned on PissedConsumer on Apr 21, 2010 and since then this brand received 87 reviews. It is 49 reviews more than Prudential Financial received since Aug 17, 2008.

Midland National Life Insurance Company and Prudential Financial Consumer Ratings

Rank
60 out of 1879 in Insurance category
250 out of 1879 in Insurance category
Website
134 in category
200 in category
Customer service
56 in category
180 in category
Price Affordability
81 in category
217 in category

According to consumer ratings and reviews, Midland National Life Insurance Company ranks 190 points higher in the Insurance category than Prudential Financial. People gave Midland National Life Insurance Company 1.7 stars for Website criterion in Insurance category and it is 272 points higher than the worst rated brand in this category. At the same time, Prudential Financial was rated 1.5 stars for Website criterion in this category and it is 206 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Midland National Life Insurance Company has a higher rating than Prudential Financial. Regarding Price Affordability criterion, consumers gave Midland National Life Insurance Company 2.2 stars and it is 80% greater than other in category. Prudential Financial however was rated 1.5 stars and it is 53% worse than other in category.

Midland National Life Insurance Company and Prudential Financial Rating Details

Website
1.7 (19 reviews)
1.5 (13 reviews)
Reviewer's quote

...All I get from customer service is we have a website issue which i think is BS. I'm concerned that my money has been lost forever..

PissedConsumer647508

Not able to get the Prudential representative we used.

PissedConsumer1687786
Customer service
1.8 (18 reviews)
1.2 (17 reviews)
Reviewer's quote

I just want to pay my bill but they don't have an online payment option. I have waited on hold for over an hour multiple times and never had my phone call answered.

William H

Prudentials customer service reps are unorganized, customer service reps don’t know what on hand is doing to the other hand, the customer care reps don’t look into the matter good enough and they over look important details concerning your account. My HR Dept. sent documents to Prudential showing...

PissedConsumer1528805
Price Affordability
2.2 (18 reviews)
1.5 (15 reviews)
Reviewer's quote

Answered my call quickly and did exactly as I instructed. Great service.

PissedConsumer1696292

Embezzled my money. Please check ratings before signing up with this company. Thank you.

Nakul

Midland National Life Insurance Company and Prudential Financial Pros and Cons

Pros
  • Policy benefits
  • Plan they have
  • Called back fast
  • No pros
  • Good pricing
Cons
  • Disappointing
  • Oh hold forever to talk with someone who ends up being rude
  • Getting the run around
  • Dealing with idiots who have no clue what they are doing
  • Absolute and total incompetence of prudential employees
  • Too many to list

Midland National Life Insurance Company and Prudential Financial Most Positive Reviews

Top rated reviews
5

Unlike the other reviews at this site my experiences have only been positive with MNL. Our annuities generally have...

4.5

I HAVE BEEN WAITING FOR MY BOOKLET AND PAYCHECK FROM YOU OVER 3 YEARS AND NOT GOTTEN IT ONCE .YOUR STAFF IS UNTRAINED...

Midland National Life Insurance Company and Prudential Financial Most Critical Reviews

Lowest rated reviews
1

If you are a Virginia resident please file a complaint with the Virginia Bureau of Insurance, if you were sold an...

1

I am writing to complain because I feel I have been treated unfairly by this company and their employee David Voidyk of...

Midland National Life Insurance Company and Prudential Financial Latest Reviews

Recent published reviews

The women I received assistance from today, was the first person I have ever worked with at this company who was VERY...

Read all 87 reviews

my husband retire from PANYNJ . Prudential offered to "convert" his life insurance policy to a whole life policy which a...

Read all 38 reviews

Midland National Life Insurance Company and Prudential Financial Products and Services

Most reviewed product and services
  • Midland National Life Insurance Company Life Insurance (34 reviews)
  • Midland National Life Insurance Company Annuity (12 reviews)
  • Midland National Life Insurance Company Life Policy Claim (2 reviews)
  • Prudential Financial Customer Care (6 reviews)
  • Prudential Financial Life Insurance (4 reviews)
  • Prudential Financial Retirement Plan (3 reviews)