PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Midas and Tires Plus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Midas
Tires Plus

Midas and Tires Plus Overview

Total reviews
648
605
Company responses
0
0
Issues resolved
4
4

Midas was first mentioned on PissedConsumer on Dec 13, 2007 and since then this brand received 648 reviews. It is 43 reviews more than Tires Plus received since May 13, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Midas customer support team and Tires Plus customer service.

Midas and Tires Plus Consumer Ratings

Rank
241 out of 2411 in Service Centers and Repairs category
194 out of 2411 in Service Centers and Repairs category
Customer service
180 in category
172 in category
Staff
195 in category
182 in category
Price Affordability
233 in category
202 in category

According to consumer ratings and reviews, Tires Plus ranks 47 points higher in the Service Centers and Repairs category than Midas. People gave Midas 1.5 stars for Customer service criterion in Service Centers and Repairs category and it is 440 points higher than the worst rated brand in this category. At the same time, Tires Plus was rated 1.6 stars for Customer service criterion in this category and it is 448 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Tires Plus has a higher rating than Tires Plus. Regarding Price Affordability criterion, consumers gave Midas 1.7 stars and it is 62% greater than other in category. Tires Plus however was rated 2 stars and it is 67% greater than other in category.

Midas and Tires Plus Rating Details

Customer service
1.5 (220 reviews)
1.6 (176 reviews)
Reviewer's quote

...He would never take me in- side the office with his workers or customers. After, the test was completed the employee behind the tells the charge is $113. 41...

Reino

This is the beginning of the most egregious horrible wouldn't wish it on my worst enemy degree of customer service by the level management regular employees customer service everybody dealing with this company is horrible not one person I talk to presented themselves as as if they have any common...

Konrad R
Staff
1.6 (212 reviews)
1.6 (170 reviews)
Reviewer's quote

The staff were friendly. What I went there for was a simple oil change. It's been over a year or so and they are charging labor fees...

PissedConsumer1667757

...) Staff told her it was a bad fuel pump and that it would cost $600. The pump replacement, they said, was really easy, but the part was expensive. They also said that it would take care of the noise in the back...

Bob L
Price Affordability
1.7 (197 reviews)
2 (155 reviews)
Reviewer's quote

Saturday August 10th I was quoted a price of $2300 by the manager Joe for the replacement of a starter and turbo pipe. He decreased my price to $1,400 because I was a loyal customer and said he was giving me a manager discount. I was told I could pay in installments and filled out an application...

Yvette M

I purchased Cooper HT 65000 mile tires when I called for him to quote me he gave me the price I went up and I purchase the tires never did he tell me because this was a tire that they did not stock that it had no warranty they would not honor the warranty or road hazard if they sold me the tire...

Shawn m

Midas and Tires Plus Pros and Cons

Pros
  • Location
  • People and service
  • Convenience
  • Were able to fit me in
  • Close by
  • Multiple tire brands offered
Cons
  • Customer service
  • Quality
  • Overcharging
  • Poor service
  • Lied about the work my car needed
  • Pricing

Midas and Tires Plus Most Positive Reviews

Top rated reviews
5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

5

Thanks to the staff attires Plus West in Wichita Kansas. They really care about doing a great job. It's very difficult...

Midas and Tires Plus Most Critical Reviews

Lowest rated reviews
1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

1

I was a Manager for 11 years at Tires Plus. Made decent money, and paid my guys decent also. EVERY EMPLOYEE OF TIRES PLU...

Midas and Tires Plus Latest Reviews

Recent published reviews

They did not do what I asked them to do, I asked for a system check and tire rotation, oil change. They replaced the...

Read all 648 reviews
1

I came in for my appointment on time for the scheduled day. Was told that the day I had verified to be correct days...

Read all 605 reviews

Midas and Tires Plus Products and Services

Most reviewed product and services
  • Midas Oil Change (118 reviews)
  • Midas Car Repair (81 reviews)
  • Midas Repair (60 reviews)
  • Tires Plus Oil Change (86 reviews)
  • Tires Plus Repair (57 reviews)
  • Tires Plus Car Repair (36 reviews)