PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Monro Muffler Brake And Service and Midas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Monro Muffler Brake And Service
Midas

Monro Muffler Brake And Service and Midas Overview

Total reviews
95
732
Company responses
0
0
Issues resolved
0
4

Monro Muffler Brake And Service and Midas Consumer Ratings

Rank
237 out of 1707 in Service Centers and Repairs category
256 out of 1707 in Service Centers and Repairs category
Customer service
No votes
186 in category
Value for money
No votes
188 in category
Product or Service Quality
No votes
191 in category
Turnaround Time
No votes
138 in category

Monro Muffler Brake And Service and Midas Rating Details

Customer service
No votes
1.5 (266 reviews)
Reviewer's quote

...Definitely no concern for customer service..

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1840 army trail rd Midas customer service and the way they treat folks particularly African American..

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Value for money
No votes
1.5 (232 reviews)
Reviewer's quote

This was last Monday and she assured me that the money would be in my account by Thursday and apologized for all the issues I had. Well, on Friday I called back to corporate because the money was not in the account. I spoke to a rather rude supervisor named Mackenzie who told me while she couldn't...

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...Going to sue if I dont get my money back..

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Product or Service Quality
No votes
1.5 (234 reviews)
Reviewer's quote

...Went to another service station. Got great service..

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Dear customer service, I took my car to the Glenway Midas Cincinnati, Ohio location to have my brakes looked at. I had my brake light on and had to press down to the floor to break. They sold me $439 in new brake pads and rotors for my car at 66,000 miles, my third set with this car...

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Turnaround Time
No votes
1.7 (204 reviews)
Reviewer's quote

...That filter should have been here ahead of time. We are repeat customers. Not at all satisfied with the wait...

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...At that time, they also suggested that I have my timing chain replaced. This was supposed to take one day, but it ended up taking five. At one point they told me that they had "put the car back together wrong...

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Monro Muffler Brake And Service and Midas Pros and Cons

Pros
  • Convenient and close to home
  • Work performed by evan alysia and a third gentleman
  • Work performed by evan
  • Location
  • It was close by
  • Convenience
Cons
  • Poor poor customer service
  • Not honest
  • Price gouging
  • Customer service
  • Overcharging
  • Quality

Monro Muffler Brake And Service and Midas Most Positive Reviews

Top rated reviews
5

Our hats off to Manager, Kevin Higgins and the team of mechanics who have done excellent work on our two vehicles over t...

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5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

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5

Tony one of the best worker/peoples person in Monro. Took care of my car & had me up and running in no time. Best monro...

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5

On July 2 I brought my car into Midas because of an oil leak. I had just had my car serviced there a week earlier so I...

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Monro Muffler Brake And Service and Midas Most Critical Reviews

Lowest rated reviews
1

Monro muffler and brake dorothy lane and wilmington pike in kettering ohio are thieves and prone to sabatage. I...

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1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

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1

Initial brake inspection, recommended news pads and brake shoes. Rotors was not recommended.
Upon brake service several...

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1

So, I visit the local Midas for the first time and asked about an oil change. I was told that I would have to wait an ho...

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Monro Muffler Brake And Service and Midas Latest Reviews

Recent published reviews
5

I had a flat and called numerous places and Monro got me right in, excellent service at the Franklin NH location, I...

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1

Mechanics screwed up my car by not tightening the oil filter my car ran out of oil on the drive home. I waited for 4...

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No votes

How,sad you do not respond to a customer who has a legitimate complaint about a nasty manager in one of your stores, :

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1

I went to get a brake job that was under warranty for the pads and a wheel bearing. I was told that they where not open...

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Monro Muffler Brake And Service and Midas Products and Services

Most reviewed product and services
  • Monro Muffler Brake And Service Repair (19 reviews)
  • Monro Muffler Brake And Service Oil Change (12 reviews)
  • Monro Muffler Brake And Service Customer Care (8 reviews)
  • Midas Oil Change (125 reviews)
  • Midas Car Repair (84 reviews)
  • Midas Repair (61 reviews)