PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Value Place and Microtel Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Value Place
Microtel Inn

Value Place and Microtel Inn Overview

Total reviews
88
166
Company responses
0
0
Issues resolved
0
0

Microtel Inn was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 166 reviews. It is 78 reviews more than Value Place received since Jun 7, 2012.

Value Place and Microtel Inn Consumer Ratings

Rank
196 out of 1802 in Hotels and Resorts category
171 out of 1802 in Hotels and Resorts category
Customer service
153 in category
119 in category
Staff
175 in category
166 in category
Location
159 in category
103 in category

According to consumer ratings and reviews, Microtel Inn ranks 25 points higher in the Hotels and Resorts category than Value Place. People gave Value Place 1.4 stars for Customer service criterion in Hotels and Resorts category and it is 260 points higher than the worst rated brand in this category. At the same time, Microtel Inn was rated 1.6 stars for Customer service criterion in this category and it is 294 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Microtel Inn has a higher rating than Microtel Inn. Regarding Location criterion, consumers gave Value Place 2.7 stars and it is 62% greater than other in category. Microtel Inn however was rated 3 stars and it is 75% greater than other in category.

Value Place and Microtel Inn Rating Details

Customer service
1.4 (54 reviews)
1.6 (81 reviews)
Reviewer's quote

...Sorry bad complaint but this company can really use better customer service..

PissedConsumer934462

Payed $200 for two nights to get bite by “ I say bedbugs” the Manager says “fleas” either way I WAS BITTEN BY BUGS!! Very poor customer service from the manager- DON’T ARGUE WITH A UNSATISFIED CUSTOMER THAT WAS BIT IN YOUR HOTEL ABOUT WHAT KIND OF BUG IT IS!..

Amanda T
Staff
1.6 (53 reviews)
1.6 (84 reviews)
Reviewer's quote

Called from the highway to confirm my reservation ( 9:23am) told the staff we had been driving all night and wanted to know if we could check in once we arrived. Got to the motel @ 11:38 and was told that I had to wait until 3pm to check in. This is the second time I have an issue trying to check...

Michael M

The staff is very disrespectful. This place is disgusting. Nothing like what you see online...

Alvon
Location
2.7 (49 reviews)
3 (77 reviews)
Reviewer's quote

Horrible customer at Baton Rouge North location. The person at the front seat was aweful..

PissedConsumer859846

...Would never stay or recommend this location. Should have left but it was late, and I was tired of driving. Was terrible for even a budget hotel..

Jerry A

Value Place and Microtel Inn Pros and Cons

Pros
  • Location
  • Staff other than front desk
  • Staff
  • Room setup
  • Front desk staff
  • Decent breakfast
Cons
  • Poor conditions
  • Poor mentality manager
  • Management harassment
  • Service
  • It was a terrible experience
  • Talked down to

Value Place and Microtel Inn Most Positive Reviews

Top rated reviews
5

Told my friend she was not allowed to breast feed unless she was in her room in Florida there a law saying u can breast...

5

I WAS TRAVELING TO MONTREAL OTTAWA FROM DOWNTOWN TORONTO. I STOPPED AT YOUR MICROTEL LOCATION JUST OUTSIDE OF OTTAWA ON...

Value Place and Microtel Inn Most Critical Reviews

Lowest rated reviews
1

had a reservation for VP in Fairfield, OH for 219.99 a week for 3 weeks. been staying here for 4wks prior. went down a...

1

Stayed at the Microtel in Arlington TX. The place is a total dump. Drugs, rude employees, photos of the motel on their...

Value Place and Microtel Inn Latest Reviews

Recent published reviews
1.6

Called from the highway to confirm my reservation ( 9:23am) told the staff we had been driving all night and wanted to...

Read all 88 reviews
3.6

I had a horrible experience and was told I would get a free night

Read all 166 reviews

Value Place and Microtel Inn Products and Services

Most reviewed product and services
  • Value Place Manager (16 reviews)
  • Value Place Room (15 reviews)
  • Value Place Customer Care (14 reviews)
  • Microtel Inn Room (40 reviews)
  • Microtel Inn Sanitary Conditions (19 reviews)
  • Microtel Inn Customer Care (19 reviews)