PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Microtel Inn and Value Place as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Microtel Inn
Value Place

Microtel Inn and Value Place Overview

Total reviews
180
88
Company responses
0
0
Issues resolved
0
0

Microtel Inn and Value Place Consumer Ratings

Rank
182 out of 1270 in Hotels and Resorts category
213 out of 1270 in Hotels and Resorts category
Customer service
119 in category
157 in category
Location
140 in category
161 in category
Price Affordability
111 in category
206 in category
Cleanliness
148 in category
171 in category

Microtel Inn and Value Place Rating Details

Customer service
1.6 (85 reviews)
1.4 (54 reviews)
Reviewer's quote

Payed $200 for two nights to get bite by “ I say bedbugs” the Manager says “fleas” either way I WAS BITTEN BY BUGS!! Very poor customer service from the manager- DON’T ARGUE WITH A UNSATISFIED CUSTOMER THAT WAS BIT IN YOUR HOTEL ABOUT WHAT KIND OF BUG IT IS!..

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...Sorry bad complaint but this company can really use better customer service..

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Location
2.9 (82 reviews)
2.7 (49 reviews)
Reviewer's quote

...Would never stay or recommend this location. Should have left but it was late, and I was tired of driving. Was terrible for even a budget hotel..

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Horrible customer at Baton Rouge North location. The person at the front seat was aweful..

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Price Affordability
2.4 (82 reviews)
1.9 (45 reviews)
Reviewer's quote

So the price for the room meh no fridge or microwave but charge 50 dollars...

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...My Room#301 Client ID#14509 and Value place Miami (HOMESTEAD)2750 NE 8th ST,Homestead, FL 33033 phone: 305-245-5000 I am very upset I am leaving this place about 5th week now,I found website cheap price per night $56 dollar and for 4 days total give me $224. 00 and taxes fees $29. 13 total:$253...

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Cleanliness
2 (80 reviews)
2 (32 reviews)
Reviewer's quote

Accused of smoking in the room and charged $250 on top of the regular rate when we weren't smoking at all, when I called to ask about it the manager was extremely rude and accusing and refused to explain any proof of accusations.

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Called from the highway to confirm my reservation ( 9:23am) told the staff we had been driving all night and wanted to know if we could check in once we arrived. Got to the motel @ 11:38 and was told that I had to wait until 3pm to check in. This is the second time I have an issue trying to check...

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Microtel Inn and Value Place Pros and Cons

Pros
  • Room setup
  • Front desk staff
  • Decent breakfast
  • Location
  • Staff other than front desk
  • Staff
Cons
  • It was a terrible experience
  • Service
  • Terrible customer service
  • Poor conditions
  • Poor mentality manager
  • Management harassment

Microtel Inn and Value Place Most Positive Reviews

Top rated reviews
5

I WAS TRAVELING TO MONTREAL OTTAWA FROM DOWNTOWN TORONTO. I STOPPED AT YOUR MICROTEL LOCATION JUST OUTSIDE OF OTTAWA ON...

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5

Told my friend she was not allowed to breast feed unless she was in her room in Florida there a law saying u can breast...

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4.5

My job told me that Kelly entered the room without permission took photos and sent them to my job she also expressed...

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5

Have stayed at this establishment for a month in Kansas City and night clerk was trying to say that Kansas City has an...

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Microtel Inn and Value Place Most Critical Reviews

Lowest rated reviews
1

Stayed at the Microtel in Arlington TX. The place is a total dump. Drugs, rude employees, photos of the motel on their...

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1

had a reservation for VP in Fairfield, OH for 219.99 a week for 3 weeks. been staying here for 4wks prior. went down a...

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1

Spent night at Microtel Hotel, 3121 Wellington Place, Janesville, WI on March 8, 2016, room 113 and ended up with bed...

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1

KEN COZIER, the large statured african-american man working the front desk but reported to be the manager...poses a real...

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Microtel Inn and Value Place Latest Reviews

Recent published reviews
1

I had a 11 day reservation that was booked 2 months in advance using rewards app. I arrived to find hotel closed,...

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1.7

Called from the highway to confirm my reservation ( 9:23am) told the staff we had been driving all night and wanted to...

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1

I was verbally assaulted and kicked out of my room and had not even been there 12 hours

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No votes

Tried calling complaint line number is NOW a Hispanic call center

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Microtel Inn and Value Place Products and Services

Most reviewed product and services
  • Microtel Inn Room (43 reviews)
  • Microtel Inn Customer Care (22 reviews)
  • Microtel Inn Sanitary Conditions (20 reviews)
  • Value Place Manager (16 reviews)
  • Value Place Room (15 reviews)
  • Value Place Customer Care (14 reviews)