PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sleep Inn Hotels and Microtel Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sleep Inn Hotels
Microtel Inn

Sleep Inn Hotels and Microtel Inn Overview

Total reviews
39
166
Company responses
0
0
Issues resolved
0
0

Microtel Inn was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 166 reviews. It is 127 reviews more than Sleep Inn Hotels received since Aug 26, 2010.

Sleep Inn Hotels and Microtel Inn Consumer Ratings

Rank
156 out of 1802 in Hotels and Resorts category
171 out of 1802 in Hotels and Resorts category
Staff
150 in category
166 in category
Diversity of Products or Services
100 in category
104 in category
Customer service
98 in category
119 in category

According to consumer ratings and reviews, Sleep Inn Hotels ranks 15 points higher in the Hotels and Resorts category than Microtel Inn. People gave Sleep Inn Hotels 1.8 stars for Staff criterion in Hotels and Resorts category and it is 248 points higher than the worst rated brand in this category. At the same time, Microtel Inn was rated 1.6 stars for Staff criterion in this category and it is 232 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Sleep Inn Hotels has a higher rating than Microtel Inn. Regarding Customer service criterion, consumers gave Sleep Inn Hotels 1.8 stars and it is 75% greater than other in category. Microtel Inn however was rated 1.6 stars and it is 70% greater than other in category.

Sleep Inn Hotels and Microtel Inn Rating Details

Staff
1.8 (17 reviews)
1.6 (84 reviews)
Reviewer's quote

Staff were very friendly & helpful. My only issues are the no pets policy (many people travel with pets these days) & the “green” policies. While I applaud any attempt to lessen the carbon footprint, I don’t think only providing fresh towels every 3 days is the way to go! I think a much greater...

Christine A

The staff is very disrespectful. This place is disgusting. Nothing like what you see online...

Alvon
Diversity of Products or Services
2.1 (16 reviews)
2 (69 reviews)
Reviewer's quote

Ive been staying at your sleep inn hotel for over the last four months staying every other week for two days customer service has gotten terrible I woke up this morning to burnt eggs uncook sausage gluing gummy waffles countertops dirty food not stack properly workers standing around talking to...

Timothy

Were epecially rude and unfriendly the services was also very lacking . i was were disappointed because i worked for wyndam in florida and we ran a very tight ship because it was wyndam being nice to customers was top prioty the people run the microtel were bad a fire alarm went off all night off...

Leina
Customer service
1.8 (16 reviews)
1.6 (81 reviews)
Reviewer's quote

...When I checked in the desk clerk informed me that they were a green hotel and would not be providing maid service the days that I was there. After arriving home I discovered that I had been charged a $150. 00 cleaning fee because the room was in "disarray" and they spent 4 hours cleaning it...

John F

Payed $200 for two nights to get bite by “ I say bedbugs” the Manager says “fleas” either way I WAS BITTEN BY BUGS!! Very poor customer service from the manager- DON’T ARGUE WITH A UNSATISFIED CUSTOMER THAT WAS BIT IN YOUR HOTEL ABOUT WHAT KIND OF BUG IT IS!..

Amanda T

Sleep Inn Hotels and Microtel Inn Pros and Cons

Pros
  • Hot breakfast
  • Clean
  • Room was clean and modern
  • Room setup
  • Front desk staff
  • Decent breakfast
Cons
  • Customer service was terrible
  • Customer service
  • Breakfast buffet was empty
  • Service
  • It was a terrible experience
  • Talked down to

Sleep Inn Hotels and Microtel Inn Most Positive Reviews

Top rated reviews
4.5

First, I stayed in 2 Sleep Inns recently ( Middlesboro, KY & Winchester, VA). Both were clean & comfortable (the beds we...

5

I WAS TRAVELING TO MONTREAL OTTAWA FROM DOWNTOWN TORONTO. I STOPPED AT YOUR MICROTEL LOCATION JUST OUTSIDE OF OTTAWA ON...

Sleep Inn Hotels and Microtel Inn Most Critical Reviews

Lowest rated reviews
1

First night of a two night stay, I left the hotel at 7 AM and saw a white truck parked inside my white line in my parkin...

1

Stayed at the Microtel in Arlington TX. The place is a total dump. Drugs, rude employees, photos of the motel on their...

Sleep Inn Hotels and Microtel Inn Latest Reviews

Recent published reviews
1

I checked into sleep in Georgetown Guyana on Monday night woke up Tuesday morning fell after stepping my feet on the...

Read all 39 reviews
3.6

I had a horrible experience and was told I would get a free night

Read all 166 reviews

Sleep Inn Hotels and Microtel Inn Products and Services

Most reviewed product and services
  • Sleep Inn Hotels Room (13 reviews)
  • Sleep Inn Hotels Customer Care (3 reviews)
  • Sleep Inn Hotels Manager (3 reviews)
  • Microtel Inn Room (40 reviews)
  • Microtel Inn Sanitary Conditions (19 reviews)
  • Microtel Inn Customer Care (19 reviews)