PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Yahoo and Microsoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Yahoo
Microsoft

Yahoo and Microsoft Overview

Total reviews
1223
370
Company responses
0
0
Issues resolved
5
7

Yahoo and Microsoft Consumer Ratings

Rank
88 out of 607 in Media category
191 out of 1033 in Software category
Customer service
79 in category
141 in category
Website
95 in category
166 in category
Product or Service Quality
64 in category
138 in category
Diversity of Products or Services
77 in category
125 in category

Yahoo and Microsoft Rating Details

Customer service
1.4 (292 reviews)
1.3 (140 reviews)
Reviewer's quote

...I then receive an email from them stating that I needed to call customer service..

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Customer Service is unable to help me, and when I asked the polite man for a supervisor who might have better or more access as to be able to resolve my issue, I was informed there were no supervisors. This guy was very polite, he would have gotten a supervisor, if any were around. How can you...

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Website
1.7 (283 reviews)
1.8 (118 reviews)
Reviewer's quote

...When I went to my website I noticed it was removed and I saw Network Solutions phone number. Network Solutions told me a manager would call me to no avail. They think it is funny and start telling me what happened...

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Microsoft HAS SOME RECORD AT THEIR WEBSITE OF MY OLD PAYMENT MADE THROUGH A CREDIT CARD WHICH NO LONGER IN USE. NOW I AM BUYING A SOFTWARE THROUGH A VALID CARD WITH MU CURRENT ADDRESS. THE PAYMENT IS NOT ACCEPTED SAYING THE CARE DETAILS ARE NOT MATCHING...

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Product or Service Quality
1.7 (250 reviews)
1.6 (126 reviews)
Reviewer's quote

...They just did a major update which literally makes the mail service close to being unusable. It is very annoying. I hope they can make it as good as it once was...

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...Called customer service and I got someone in Canada. They could not help and only wanted to send me to a tech who would chare $69 to reset my password. He would not transfer me to any one else and was completely useless...

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Diversity of Products or Services
1.8 (211 reviews)
2.1 (109 reviews)
Reviewer's quote

...Clayton Taylor is a Yelper who hired our services never saying a word to the Owner about being unsatisfied. It was quite the opposite, " Great Job! " he said. It was the day after that he started his disapproval with our work...

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...instead of putting newer products on my system he crashed and burned it. I HAD TO GET NEW DRIVERS AND HARDRIVE ANDMEMORY REDONEON WHOLE SYSTEM. SO FAR ALL I HAVE GOTTEN IS A PILE OF NOTES SAYINGIT WAS HPS FAULTBUT IT WAS NOT...

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Yahoo and Microsoft Pros and Cons

Pros
  • Email
  • Old messenger
  • Yahoo
  • Windows version 7
  • When it worked
  • Werst ever
Cons
  • Poor customer service
  • No customer support
  • Customer support or service
  • Lousy customer service
  • Lack of understanding
  • Customer service

Yahoo and Microsoft Most Positive Reviews

Top rated reviews
5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

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5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

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5

I downloaded "Messenger" from yahoo. All I wanted was messenger. So, when prompted with "speed up your pc with pc scam...

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5

After years of enjoying sync of my mail, calendars, contacts on Windows 10 PC, iPhone, iPad, they suddenly stopped...

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Yahoo and Microsoft Most Critical Reviews

Lowest rated reviews
1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

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1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

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1

I HAVE TRIED CALLING CUSTOMER CARE TO RETRIEVE MY PASSWORD FOR MY EMAIL AND HAD NO SUCH LUCK. YAHOO HAD ME CHANGE MY...

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1

I am an exceptionally unhappy MicroSoft support customer.

After a system upgrade, there were problems. Corrupt .dll’s,...

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Yahoo and Microsoft Latest Reviews

Recent published reviews
No votes

I lost my email recovery phone number and I could not sign in to my account.
I want to call the call center but I can not...

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1

I have never been so pissed off until right now. I have been on the phone with Microsoft to help fix a problem that has...

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No votes

I m using yahoo mail , since long time, noushietrinu@yahoo.com in uae, at present Im in India , my recovery mobile...

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No votes

This was absolutely no help whatsoever! Microsoft did not help me at all and would not even have a representative...

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Yahoo and Microsoft Products and Services

Most reviewed product and services
  • Yahoo Account (269 reviews)
  • Yahoo Website (157 reviews)
  • Yahoo Email Service (115 reviews)
  • Microsoft Technical Support (46 reviews)
  • Microsoft Office Suite (36 reviews)
  • Microsoft Account (29 reviews)