PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Microsoft and Yahoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Microsoft
Yahoo

Microsoft and Yahoo Overview

Total reviews
346
908
Company responses
0
0
Issues resolved
6
4

Yahoo was first mentioned on PissedConsumer on Feb 6, 2007 and since then this brand received 908 reviews. It is 562 reviews more than Microsoft received since Nov 25, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Microsoft customer support team than with Yahoo customer service.

Microsoft and Yahoo Consumer Ratings

Rank
182 out of 1488 in Software category
79 out of 1004 in Media category
Customer service
126 in category
64 in category
Product or Service Quality
118 in category
46 in category
Website
156 in category
79 in category

Microsoft and Yahoo Rating Details

Customer service
1.3 (122 reviews)
1.3 (229 reviews)
Reviewer's quote

No luck getting anyone on the phone, the robot answering sends you tho the website customer support, where no answers to my question can be found. Tried connecting by Chat, was put on hold, being number 51 in line. 5 (five!!!) hours later I am number 2 in line to be answered!!!!! I am quitting now,...

Sofia B

Contacting Yahoo Support Number for help is the best option available for you if you are facing any kind of problems regarding Yahoo Mail. For more info dial our toll-free number +1 844 241 0563.

Lollie
Product or Service Quality
1.7 (108 reviews)
1.6 (197 reviews)
Reviewer's quote

Windows10 September 2019 upgrade will delete competing product such as Thunderbird email and Firefox browser. And with the email system when trying to reinstall it, it will use only your backup. Because it may be an old backup, you will lose all current folders, and saved for offline use, the files...

Aniceto

Spoke with Yahoo customer service because there was suspicious activity in my email. They found several foreign addresses and that my account had been compromised. They said they had to pass it to a CISCO professional in my are to get account cleaned up and that it would cost $250...

Kristin J
Website
1.9 (103 reviews)
1.6 (218 reviews)
Reviewer's quote

Got their 365 office and contacted their so called CS but couldn’t speak to anyone their automated system is a disaster and after few attempts it put me on hold for God knows how long but I gave up and hung up also their customer website is user unfriendly so it’s a loose loose situation with them ..

NASHWA D

...Any questions are delegated to a website where if your issue isn't one that is already described than you're basically screwed..

PissedConsumer1184133

Microsoft and Yahoo Pros and Cons

Pros
  • Windows version 7
  • Service
  • Outlook customer service
  • Old messenger
  • Email
  • I used to love yahoo b4 the latest download version
Cons
  • Lousy customer service
  • Lack of understanding
  • Customer service
  • Poor customer service
  • No customer support
  • Tecnical support

Microsoft and Yahoo Most Positive Reviews

Top rated reviews
5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

Microsoft and Yahoo Most Critical Reviews

Lowest rated reviews
1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

Microsoft and Yahoo Latest Reviews

Recent published reviews
2.4

Tried to recover my Xbox (outlook) password. They can only send to the primary email (my yahoo account) and the outlook...

Read all 346 reviews

I have a charge on my statement that I shouldnt of been charge for now yeah cause I dont have a yahoo an account

Read all 908 reviews

Microsoft and Yahoo Products and Services

Most reviewed product and services
  • Microsoft Technical Support (45 reviews)
  • Microsoft Office Suite (36 reviews)
  • Microsoft Account (28 reviews)
  • Yahoo Account (181 reviews)
  • Yahoo Website (104 reviews)
  • Yahoo Messenger Desktop Application (85 reviews)