PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Microsoft and Yahoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Microsoft
Yahoo

Microsoft and Yahoo Overview

Total reviews
370
1219
Company responses
0
0
Issues resolved
7
5

Microsoft and Yahoo Consumer Ratings

Rank
191 out of 1033 in Software category
88 out of 607 in Media category
Customer service
141 in category
77 in category
Product or Service Quality
138 in category
61 in category
Website
166 in category
92 in category
Diversity of Products or Services
125 in category
76 in category

Microsoft and Yahoo Rating Details

Customer service
1.3 (140 reviews)
1.4 (292 reviews)
Reviewer's quote

Customer Service is unable to help me, and when I asked the polite man for a supervisor who might have better or more access as to be able to resolve my issue, I was informed there were no supervisors. This guy was very polite, he would have gotten a supervisor, if any were around. How can you...

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...I then receive an email from them stating that I needed to call customer service..

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Product or Service Quality
1.6 (126 reviews)
1.7 (250 reviews)
Reviewer's quote

...Called customer service and I got someone in Canada. They could not help and only wanted to send me to a tech who would chare $69 to reset my password. He would not transfer me to any one else and was completely useless...

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...They just did a major update which literally makes the mail service close to being unusable. It is very annoying. I hope they can make it as good as it once was...

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Website
1.8 (118 reviews)
1.7 (283 reviews)
Reviewer's quote

Microsoft HAS SOME RECORD AT THEIR WEBSITE OF MY OLD PAYMENT MADE THROUGH A CREDIT CARD WHICH NO LONGER IN USE. NOW I AM BUYING A SOFTWARE THROUGH A VALID CARD WITH MU CURRENT ADDRESS. THE PAYMENT IS NOT ACCEPTED SAYING THE CARE DETAILS ARE NOT MATCHING...

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...When I went to my website I noticed it was removed and I saw Network Solutions phone number. Network Solutions told me a manager would call me to no avail. They think it is funny and start telling me what happened...

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Diversity of Products or Services
2.1 (109 reviews)
1.8 (211 reviews)
Reviewer's quote

...instead of putting newer products on my system he crashed and burned it. I HAD TO GET NEW DRIVERS AND HARDRIVE ANDMEMORY REDONEON WHOLE SYSTEM. SO FAR ALL I HAVE GOTTEN IS A PILE OF NOTES SAYINGIT WAS HPS FAULTBUT IT WAS NOT...

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...Clayton Taylor is a Yelper who hired our services never saying a word to the Owner about being unsatisfied. It was quite the opposite, " Great Job! " he said. It was the day after that he started his disapproval with our work...

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Microsoft and Yahoo Pros and Cons

Pros
  • Windows version 7
  • When it worked
  • Werst ever
  • Email
  • Old messenger
  • Yahoo
Cons
  • Lousy customer service
  • Lack of understanding
  • Customer service
  • Poor customer service
  • No customer support
  • Customer support or service

Microsoft and Yahoo Most Positive Reviews

Top rated reviews
5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

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5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

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5

After years of enjoying sync of my mail, calendars, contacts on Windows 10 PC, iPhone, iPad, they suddenly stopped...

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5

I downloaded "Messenger" from yahoo. All I wanted was messenger. So, when prompted with "speed up your pc with pc scam...

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Microsoft and Yahoo Most Critical Reviews

Lowest rated reviews
1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

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1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

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1

I am an exceptionally unhappy MicroSoft support customer.

After a system upgrade, there were problems. Corrupt .dll’s,...

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1

I HAVE TRIED CALLING CUSTOMER CARE TO RETRIEVE MY PASSWORD FOR MY EMAIL AND HAD NO SUCH LUCK. YAHOO HAD ME CHANGE MY...

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Microsoft and Yahoo Latest Reviews

Recent published reviews
1

I have never been so pissed off until right now. I have been on the phone with Microsoft to help fix a problem that has...

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No votes

I need information on a old email

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No votes

This was absolutely no help whatsoever! Microsoft did not help me at all and would not even have a representative...

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No votes

Hello, a few hours ago I reinstalled windows. I can no longer enter this account to reset the password, as it tells me o...

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Microsoft and Yahoo Products and Services

Most reviewed product and services
  • Microsoft Technical Support (46 reviews)
  • Microsoft Office Suite (36 reviews)
  • Microsoft Account (29 reviews)
  • Yahoo Account (268 reviews)
  • Yahoo Website (157 reviews)
  • Yahoo Email Service (115 reviews)