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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 253 TOTAL REVIEWS
  • $50.8K CLAIMED LOSSES
  • $597 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Tech suport was very bad7
  • Microsofts apparent arrogance6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6
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Winzip

Software
  • 1 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $9.2K CLAIMED LOSSES
  • $318 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • System utilities suite 1
  • Very effective tool 1

Customers don't like

  • Trickery5
  • Problem or help skills3
  • Questionable customer service3
  • Anything at all--0 help in downloading2
  • Idiots2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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