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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 258 TOTAL REVIEWS
  • $51.1K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Windows version 7 3
  • Games and online experience 2
  • Used by many people 1
  • Windows up to version 7 1
  • Using word until it became terrible 1

Customers don't like

  • Tech suport was very bad7
  • Microsofts apparent arrogance6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6
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Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 169 TOTAL REVIEWS
  • $4.2K CLAIMED LOSSES
  • $75 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Easy installation 2
  • Would like the product if it worked the way its supposed to 2
  • Having netflix and hulu 2
  • Price 2
  • Watching a lot of free tv 1

Customers don't like

  • Customer service12
  • Connectivity issues5
  • Does not stand behind product5
  • Losing connection all the time4
  • Roku server issues4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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