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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $50K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Customer support6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6
  • Tech suport was very bad6
Delete
  • 0 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $79.2K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Bullying customer service reps 1
  • Product 1

Customers don't like

  • Auto billing3
  • Talking to overseas reps3
  • Price3
  • Scare tactics by norton virur reps3
  • Scare tactics from norton reps2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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