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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $51.5K CLAIMED LOSSES
  • $592 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Windows version 7 3
  • Games and online experience 2
  • Used by many people 1
  • Windows up to version 7 1
  • Using word until it became terrible 1

Customers don't like

  • Tech suport was very bad7
  • Microsofts apparent arrogance6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6
Delete
  • 0 ISSUES RESOLVED
  • 114 TOTAL REVIEWS
  • $79.5K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Bullying customer service reps 2
  • Product 1

Customers don't like

  • Scare tactics by norton virur reps4
  • Auto billing3
  • Customer support3
  • Price3
  • Talking to overseas reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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